Dolphin Nautilus CC Pool Vacuum: Mixed Reviews Highlight Reliability Issues
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Dolphin Nautilus CC Pool Vacuum: Mixed Reviews Highlight Reliability Issues

The Dolphin Nautilus CC Automatic Robotic Pool Vacuum Cleaner has received mixed reviews from users. Many appreciate its ease of use and effective cleaning for larger debris, but numerous complaints highlight issues with reliability, such as power supply failures, tangled cords, and inconsistent cleaning performance. Some customers reported it struggles with smaller particles and algae, while others experienced design flaws leading to malfunctions after a short usability period. Customer service also received criticism for lack of support and empathy. Overall, while some users found the product satisfactory, many advise potential buyers to consider alternative options due to ongoing reliability concerns.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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  • works good

    so far so good i have had zero issues with this product and it does a pretty good job at maintaining an already clean pool

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Sep 19, 2024
  • Starting to fail

    I’ve had my dolphin for about 6 months . In the beginning it was great cleaned bottom and walls I loved it ,but after a few months I’ve found the rubber that goes over the wheels in the pool … ok so I put it back on , now 3x.
    For the last month I start it and it may or may not start , or it starts and goes for about 5 minutes and stops . Sometime I have to start and turn off up to 3x’s before it will just run the normal length of time …
    Update 9/21/24
    Will not start at all :(

    Sentiment
    • Negative
    Content
    • Durability Concerns
    Sep 17, 2024
  • Best pool investmenr

    Best thing I ever bought for my pool. No more spending hours vacuuming. Just drop it in, turn it on, and walk away!

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Sep 17, 2024
  • Picks up everything, even sand!

    We had several of the traditional pool cleaners, but because our pump is not super strong, they would always get stuck. We were so pleased when we plugged in our new pool cleaner and it just did its thing, picking up every bit of gunk. Wasn’t too strong to use with an inground pool liner yet even picked up sand! We are very pleased with this purchase.

    Sentiment
    • Positive
    Content
    • Cleaning Performance
    Sep 12, 2024
  • purchased in 2022

    Stopped working after 2yrs
    When start button is pressed works for 15 seconds then stops
    also cord gets tangled no matter how many times you try to straighten it
    Filter box does not snap shut anymore
    would not recommend this product

    Sentiment
    • Negative
    Content
    • Durability Concerns
    Sep 12, 2024
  • Pretty good overall

    Works well but need to run several cycles in same day. Doesn't climb my steps and has trouble with climbing all the walls. It does a better job after I upgraded to a micro filter. Does pick up small debris but not large acorns or many leaves. If I had to do over again I would get the Wi-Fi edition that maps your pool.

    Sentiment
    • Positive
    Content
    • Design Flaws
    Sep 05, 2024
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Sentiment Analysis (of 30 reviews)
-7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Dolphin Nautilus CC Automatic Robotic Pool Vacuum Cleaner, Wall Climbing Scrubber Brush, Top Load based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Experience Analysts, Market Researchers, Retail Managers, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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