You Go Natural: Customer Frustration with Delayed Orders and Poor Communication
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Unveil Customer Insights: You Go Natural Feedback Report

You Go Natural: Customer Frustration with Delayed Orders and Poor Communication

Customers have expressed frustration over delayed orders, lack of communication, and poor customer service at You Go Natural. Many reported not receiving their products even after several weeks and facing issues with refunds. Some mentioned receiving wrong items, poor product quality, and difficulties in reaching out for support. Overall, the reviews highlight significant concerns regarding the company's reliability and professionalism.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Super cute

    Loved the turban more than my regular bonnet super comfortable

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 22, 2024
  • SCAMMERS

    They take your money & don’t send the product . Customer service doesn’t answer emails either .

    Sentiment
    • Negative
    Content
    • Order Fulfillment
    Feb 20, 2024
  • I have been waiting on my order for a…

    I have been waiting on my order for a month now. I reached out and got no response.

    Sentiment
    • Negative
    Content
    • Communication
    Feb 14, 2024
  • Communication is bad

    Communication is bad, I sent messages regarding order status and haven't received a response 125.00 order

    Sentiment
    • Negative
    Content
    • Communication
    Jan 24, 2024
  • It’s too big when I got a cut and hard…

    It’s too big when I got a cut and hard to sleep in but the texture and quality is perfect

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 16, 2023
  • Excellent craftsmanship

    Excellent craftsmanship! It is simply beautiful to sleep cute and wake up with my locs fluffy and soft.

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 13, 2023
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Sentiment Analysis (of 30 reviews)
-53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for You Go Natural  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Executives, Product Quality Analysts, Marketing Professionals, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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