Mixed Feedback on digibank by DBS India
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Mixed Feedback on digibank by DBS India

Unveil Customer Insights on digibank by DBS India

Customers have mixed feedback about digibank by DBS India. While some appreciate its convenience and user-friendly interface, others are dissatisfied with unexpected charges, minimum balance requirements, and difficulties in account opening. The bank's customer service also receives both praise and criticism, with some users encountering issues with debit card delivery and account closure requests.

Source: Google Play Reviews of digibank by DBS India

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Customer Feedback Analysis of digibank by DBS India

Explore in-depth customer feedback analysis on digibank by DBS India with insights on services, app, and customer care.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Bhut achi app hai

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jan 22, 2024

  • are main Apna debit card kab dekhunga please Sar kuch Jawab Do 🤔🤔🤔👍

    Sentiment
    • Positive
    Content
    • Debit Card Charges
    Jun 22, 2023

  • मेरा एकाउंट जीरो बैलेंस का ़ञ अब 5000र༁ डिपोजिट रखना पथटतञ च༈ नही तो ऎिनिऎऎ बैलेंस का चार्ज लगता च༈ ऐसञ क्यों मेरा साञल यच च༈ ऎिनिऎऎ चार्जर्स क्यों लगाये हो मुझ पर?

    Sentiment
    • Positive
    Content
    • Minimum Balance Requirements
    Mar 30, 2023

  • Hamne account open kr Liya hai lekin account no nhi mila branch se Phone aaya ki ham apke location pr nhi aa sakte please help me

    Sentiment
    • Positive
    Content
    • Account Opening Process
    Sep 13, 2021

  • मेने aap download किया aap काम नहीं कर रचञ च༈ account खोलने में ऎऌऌ नहीं करता बैंक जिसका account आधार से लिंक नहीं च༈ उनका खाता नहीं खुलेगा।

    Sentiment
    • Negative
    Content
    • Account Opening Process
    Mar 07, 2021

  • इस ऐप से नयञ आकाऊट नही खोला जाता

    Sentiment
    • Negative
    Content
    • Account Opening Process
    Jan 10, 2021
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Sentiment Analysis (limited preview)
60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for digibank by DBS India based on online reviews collected from Google Play. The analysis helps Bank Managers, Financial Analysts, Product Managers, UX/UI Designers, Customer Service Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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