Crunchyroll App Post-Merger: Mixed Reviews on Selections, Technical Issues, and Ad Complaints
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Crunchyroll App Post-Merger: Mixed Reviews on Selections, Technical Issues, and Ad Complaints

Crunchyroll's app faces mixed reviews post-Funimation merger. Users appreciate the vast anime selection but report technical issues, excessive ads, and compatibility problems with older devices. Complaints include freezing, update errors, access restrictions, and lack of subtitles. Many express frustration over ad frequency and compatibility limitations, leading to cancellations. While some praise the service and content quality, accessibility issues persist across different devices and operating systems.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Smart play can be temperamental

    Sometimes, the smart play with the iPhones can be temperamental even tho I have the tv and my phone in the same wifi. Otherwise, happy with the service

    Sentiment
    • Positive
    Content
    • Streaming Quality and Playback
    Apr 24, 2024
  • Perfiles

    AĂșn no me sale los perfiles, y ya actualicĂ© que estĂĄ pasando tengo plan mega fan si funciona o tengo que tener otra suscripciĂłn?

    Sentiment
    • Positive
    Content
    • Content Selection and Availability
    Apr 24, 2024
  • Please

    Please it’s better if you put when the series are finished and I can’t watch with audio and subtitle in English idk why ? Thank you in advance

    Sentiment
    • Positive
    Content
    • Content Selection and Availability
    Apr 24, 2024
  • I love it

    Best service ever

    Sentiment
    • Positive
    Content
    • App Performance and Technical Issues
    Apr 24, 2024
  • iOS requirements

    can’t even use the app anymore on iPad Air 2. Have to cancel subscription. Why in the world do you need IOS 16 to watch anime

    Sentiment
    • Negative
    Content
    • Device Compatibility
    Apr 23, 2024
  • Subtitles never work

    The only platform that subtitles work reliably on is my ps5. Other than that, only subbed anime have subtitles for me.

    Sentiment
    • Positive
    Content
    • Streaming Quality and Playback
    Apr 23, 2024
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Sentiment Analysis (of 30 reviews)
-4 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Crunchyroll based on online reviews collected from App Store. The analysis helps Market Analysts, Product Managers, Digital Marketers, User Experience Designers, Content Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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