Mixed Reviews Highlighting Food Quality, Service Issues, and Ambiance at CRÚ Food & Wine Bar
Unveil CRÚ Food & Wine Bar Customer Feedback Insights

Mixed Reviews Highlighting Food Quality, Service Issues, and Ambiance at CRÚ Food & Wine Bar

5188 Marathon Ave, Fort Worth, TX 76109, United States

CRÚ Food & Wine Bar at The Shops at Clearfork in Fort Worth receives mixed reviews. While patrons appreciate the great food, large wine selection, and beautiful atmosphere, some highlight issues with service, food quality, and pricing. Specific mentions include exceptional service from staff like Sarah, lackluster food seasoning, and mixed experiences with waitstaff attentiveness. Complaints range from slow service and unseasoned dishes to rude interactions with bartenders and servers. Despite these criticisms, the restaurant's ambiance and wine offerings stand out positively.

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  • Food & Beverage Director
  • Customer Experience Analyst
  • Hospitality Consultant
  • Marketing Specialist

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Featured Content
  • Amazing experience and such great service. Wonderful food variety, and drinks…. Ugh.. the Manosas!!

    Sentiment
    • Positive
    Content
    • Wine Selection & Recommendations
  • Great atmosphere, food, and experience. Will definitely be back. The holiday decorations in clear fork also made this dinner very memorable.

    Sentiment
    • Positive
    Content
    • Atmosphere & Ambiance
  • Great atmosphere! The food was excellent! Try the fondue with a wine flight. Ask for Sarah. She will help you select your wine flight.

    Sentiment
    • Positive
    Content
    • Wine Selection & Recommendations
  • Great food and a large wine selection. the staff is attentive without being intrusive. the appetizer selection is fantastic. highly recommended.

    Sentiment
    • Positive
    Content
    • Food Quality
  • a nice place to go for dinner with family or friends you haven't seen for a long time .I went to dinner to meet the parents of my beautiful roomie ❤️

    Sentiment
    • Positive
    Content
    • Special Events & Brunch
  • Was not impressed, food drinks and service where just ok. It's the olive garden of wine bars.

    Sentiment
    • None
    Content
    • Value for Money
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CRÚ Food & Wine Bar (The Shops at Clearfork - Fort Worth) based on online reviews collected from Google Business. The analysis helps Restaurant Manager, Food & Beverage Director, Customer Experience Analyst, Hospitality Consultant, Marketing Specialist to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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