Carpet & Tile Mart customers appreciate the quick shipping, good communication, and helpful customer service. The company offers a wide selection at reasonable prices, with many praising the quality of products received. However, there were a few instances of order discrepancies and delays that affected some customers' experiences. Overall, Carpet & Tile Mart is commended for its fast delivery, knowledgeable staff, and user-friendly website.
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Discover insights from Carpet & Tile Mart's customer feedback on product quality, shipping speed, and service.
Found exactly what I wanted, ordered it and it arrived quickly. Very happy.
I was nervous about ordering an area rug on line so I called the company who was very gracious to help me. Her reassuring manner gave me comfort on ordering on line. The carpet was delivered quickly. Couldnât be happier with their service.
I ordered a good quality area rug and received two separate discounts that made the price I paid a steal. The rug was shipped within a few days of my order and arrived promptly in excellent condition. I couldnât be more pleased with both the rug and the transaction.
I was slilghtly disappointed that the two runners didn't match but these are inexpensive runners. I LOVE the one that is more 'yellow' (the other one is more 'ivory'). The colors are fantastic...I just wish they matched.
I ordered black tiles and received charcoal gray tiles. The difference will be noticeable, since they will be applied next to black tiles.
These guys are good. They are polite and super knowledgeable about their materials and organized too. Iâll be back
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