Beyond Finance received mixed reviews, with customers praising the helpful and knowledgeable staff but also expressing concerns about legal actions taken by creditors. The company was commended for clear explanations, professionalism, and compassionate customer service. Some clients highlighted effective communication, ease of setup, and positive settlement outcomes. However, there were complaints about being sued by creditors and increased payment amounts. Overall, customers appreciated being kept informed throughout the process.
Source: Trustpilot Reviews of Beyond FinanceStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Insightful analysis of Beyond Finance customer feedback from Trustpilot. Discover clients’ experiences, concerns, and the company's impact.
Kristen was calm, concise and made me feel comfortable with a very stigmatized and stressful process.
My customer service agent was compassionate and sympathetic. Knowledgeable of their duties and recommended the best possible solutions to make it comfortable for me to proceed.
My advisor made the whole process very clear and when I had questions he was willing to explain my concerns in full.
Excellent set up process. Easy and informative. Pleasant agent. Nice app with chat function 24/7.
It was actually very painless. Anton was wonderful to work with. What a relief, they helped us to breath a little better.
I am kept.informed every step of the way. There is always someone available to answer my questions.
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