Beyond Finance Customer Reviews Analysis
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Beyond Finance Customer Reviews Analysis

Beyond Finance received mixed reviews, with customers praising the helpful and knowledgeable staff but also expressing concerns about legal actions taken by creditors. The company was commended for clear explanations, professionalism, and compassionate customer service. Some clients highlighted effective communication, ease of setup, and positive settlement outcomes. However, there were complaints about being sued by creditors and increased payment amounts. Overall, customers appreciated being kept informed throughout the process.

Best for
  • Financial Analysts
  • Customer Experience Managers
  • Debt Settlement Advisors
  • Consumer Advocates
  • Marketing Professionals

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • A lot less painful than I thought

    Kristen was calm, concise and made me feel comfortable with a very stigmatized and stressful process.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 23, 2024
  • My customer service agent was…La Showndra T Hubbard

    My customer service agent was compassionate and sympathetic. Knowledgeable of their duties and recommended the best possible solutions to make it comfortable for me to proceed.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 23, 2024
  • My advisor made the whole process very…

    My advisor made the whole process very clear and when I had questions he was willing to explain my concerns in full.

    Sentiment
    • Positive
    Content
    • Communication and Information
    Apr 22, 2024
  • Excellent set up process

    Excellent set up process. Easy and informative. Pleasant agent. Nice app with chat function 24/7.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 21, 2024
  • It was actually very painless

    It was actually very painless. Anton was wonderful to work with. What a relief, they helped us to breath a little better.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 21, 2024
  • I am kept.informed every step of the…

    I am kept.informed every step of the way. There is always someone available to answer my questions.

    Sentiment
    • Positive
    Content
    • Communication and Information
    Apr 21, 2024
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Beyond Finance  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Debt Settlement Advisors, Consumer Advocates, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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