Americor: Diverse Customer Experiences Highlighting Service Quality and Concerns
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Americor: Diverse Customer Experiences Highlighting Service Quality and Concerns

Mixed reviews for Americor, with positive comments on customer service and specific advisors, but negative experiences regarding high fees, misleading information, and pressure tactics. Some clients praised the professionalism and support received, while others criticized slow negotiations and partnership with Credit9. Overall, there is a contrast in experiences, highlighting the importance of transparency and clarity in debt settlement services.

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  • Debt Settlement Advisors
  • Financial Analysts
  • Consumer Advocacy Group Members
  • Customer Service Managers
  • Marketing Specialists

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Custom Date - Oct 06, 2024
Featured Content
  • Todos ablan muy bien de cómo los…

    Todos ablan muy bien de c贸mo los trataron pero nadie Abla si ya sali贸 de su problema

    Sentiment
    • None
    Content
    • None
    Apr 19, 2024
  • Mary Jo was great extra helpful and…

    Mary Jo was great extra helpful and easy going through the whole process. Nice talking to someone that is nice and doesn鈥檛 treat it like it鈥檚 just a job. This can be stressful for people great to know she understands that

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 13, 2024
  • Chris Costanzo helped me get my account…

    Chris Costanzo helped me get my account situated and walked through everything with no problem. He was very caring and patient with me and I believe he should be recognized for his actions in assisting me through my difficult time

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 11, 2024
  • Emily Barnowski - Fantastic Customer Service and non-pressure sales skills she closed me but unfortuntly I did not qualify at the moment

    Emily Barnowski, was great and even though I did not qualify due to high credit card usage, I will be utilizing her services in a month or two as soon as a pay down some of my CC once commission hits

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jan 14, 2024
  • I spoke with Laura she took the time to…

    I spoke with Laura she took the time to explain step by step how this program works she answered all my questions she was very nice lady Thank you.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Dec 30, 2023
  • Originally was looking for a loan,Mr

    Originally was looking for a loan,Mr. Thomas Peterson contacted me and gave me an opportunity for something better than the loan I was seeking, an opportunity for financial freedom, excited to see how my credit will improve.

    Sentiment
    • Positive
    Content
    • Loan Refinancing Concerns
    Dec 24, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
35 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Americor  based on online reviews collected from Trustpilot. The analysis helps Debt Settlement Advisors, Financial Analysts, Consumer Advocacy Group Members, Customer Service Managers, Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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