Customer Praise for Professional & Compassionate Service at Lendah
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Customer Praise for Professional & Compassionate Service at Lendah

Lendah receives high praise for its professional and compassionate customer service, with Julie being mentioned as exceptional. Customers appreciate the clear explanations, patience, and guidance provided by the agents, leading to reduced stress levels and effective debt management solutions.

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  • Financial Analysts
  • Customer Service Managers
  • Debt Management Consultants
  • Marketing Professionals
  • Business Strategists

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • It was easy and ended with a great…

    It was easy and ended with a great solution. It was also excellent to talk and with with a real person in the US

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Sep 04, 2023
  • I would definitely recommend Lendah

    I love how Lendah employees help me with my credit card debt especially Dane Hoffman and Donald. They made sure I had the right program to get into and my payments is reasonable and I would definitely recommend Lendah to my family and friends

    Sentiment
    • Positive
    Content
    • Debt Consolidation Assistance
    Aug 31, 2023
  • I am crushed by debt no longer!!

    I have been struggling with my debt since January of this year due to getting injured on the job and surviving on what I get from WC. My brother suggested I reach out to Lendah & man I am beyond glad I did. Can I just say, Julie is an incredible woman and was just a pleasure to be on the phone with (rare thing to say about someone these days). She helped me in no time find a plan fit for me & I can say safely had made my day and year! If everyone is like her, then I'm so glad I joined Lendah.

    Sentiment
    • Positive
    Content
    • Helpfulness and Guidance
    Aug 29, 2023
  • I spoke with Gina Simpson

    I spoke with Gina Simpson, it was such a wonderful experience. She was so kid, understanding and explained everything so well to detail and was patient with me. I’m so grateful I got her on the line. She made me feel at ease as I’m experiencing a very big hardship with financial situations and my health.

    Sentiment
    • Positive
    Content
    • Efficiency and Patience
    Aug 24, 2023
  • Julie was very helpful and…

    Julie was very helpful and understanding the needs that i required for this to happen. hank you very much!Jeff

    Sentiment
    • Positive
    Content
    • Helpfulness and Guidance
    Aug 15, 2023
  • Julie was awesome

    Julie was awesome. She was very friendly very professional and she made me feel comfortable. I really enjoyed speaking with Julie.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 15, 2023
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Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Lendah  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Debt Management Consultants, Marketing Professionals, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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