Mobile Banking App Reviews: Complex Settings, Login Issues, and Lack of Updates
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Mobile Banking App Reviews: Complex Settings, Login Issues, and Lack of Updates

The reviews for the mobile banking app highlight various issues such as complex settings, difficult user interface, outdated version, and inability to login. Users also express frustration with the lack of transfer options and frequent login issues. Despite some positive feedback on security, the app is deemed useless for transactions. Users request updates for compatibility with iOS 14.4. The summary emphasizes the need for improvements in functionality, user experience, and regular updates.

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  • User Experience Designers
  • Product Managers
  • Customer Service Managers
  • Banking Technology Consultants

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Custom Date - Sep 07, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • 每次登錄都要變更一次信箱

    真的有夠煩
    每次登錄一次都要重新輸入變更信箱！
    最近還找不到傳遞參數！
    完全進不去！有夠雷！

    Sentiment
    • Negative
    Content
    • User Interface
    Jun 19, 2022
  • 簽章一直閃退

    到了簽章的時候密碼輸入完成然後就閃退
    每次都這樣
    沒有人在處理優化程序嗎

    返還電腦操作還怪我未正常登出，還要等5分鐘！？

    Sentiment
    • Negative
    Content
    • App Performance
    Mar 08, 2022
  • 操作太複雜，不夠簡便

    1.設定太過於複雜
    2.操作介面不易操作
    3.為何轉帳還須選「轉入分行」？
    100客戶不就要記100家銀行分行🤬
    4.非約定沒預設就算了，能線上申請停用卻沒有開通😠什麼道理？

    Sentiment
    • Negative
    Content
    • User Interface
    Jan 23, 2021
  • 無法登入

    iOS App完全無法登入，創來做什麼的，也不升級

    Sentiment
    • Negative
    Content
    • Login Issues
    Dec 03, 2020
  • 常常遇到不能轉帳！！！！！

    爛死
    十次轉帳九次不能轉
    非得要用電腦
    app毫無用處啊

    Sentiment
    • Negative
    Content
    • App Performance
    Mar 12, 2019
  • 不錯用

    以企網銀app來說算好用，感覺得到用心

    Sentiment
    • Positive
    Content
    • User Interface
    Jan 04, 2019
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Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎土地銀行企業網銀 based on online reviews collected from App Store. The analysis helps Mobile App Developers, User Experience Designers, Product Managers, Customer Service Managers, Banking Technology Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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