Mixed Customer Feedback for Big Bear Vacations
  • 68 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlocking Insights: Big Bear Vacations Customer Feedback Report

Mixed Customer Feedback for Big Bear Vacations

Big Bear Vacations has received mixed reviews from customers. While some praised the great locations and friendly staff, others complained about cleanliness issues, lack of maintenance, and unmet expectations regarding amenities. Some guests faced safety hazards, such as broken appliances and glass shards. Communication and response times varied, with some customers feeling their concerns were not adequately addressed. Despite positive experiences with cozy cabins and convenient amenities, negative feedback highlighted issues like dirty conditions, uncomfortable beds, and unaddressed safety hazards. Overall, the company's reputation seems to rely heavily on individual property management and maintenance.

Best for
  • Tourism and Hospitality Consultants
  • Vacation Rental Property Managers
  • Customer Experience Managers
  • Travel Industry Analysts
  • Real Estate Investors

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
16 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Rude $& Dishonest

    People who work at Big Bear Vacations Company were rude and dishonest.

    Sentiment
    • Negative
    Content
    • Customer Service
    Mar 28, 2024
  • Nick Lanza

    When we arrived, the power was out so I asked for a refund so we could leave.I talk to Nick Lanza, he recommended we go to a restaurant to wait it out. I am now sleeping in my vehicle to stay warm with my one year old daughter.

    Sentiment
    • Negative
    Content
    • Overall Experience and Satisfaction
    Mar 17, 2024
  • Outstanding service!

    Outstanding service!Our cabin was awesome. I’m going to rent it again in the near future. The only complaint is being located near the ski resort, traffic was intense by the cabin.

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction
    Feb 09, 2019
  • My family had Lots off fun that weekend…

    My family had Lots off fun that weekend unforgettable. Nice clean and cozy cabin lots of movie selections and board games.

    Sentiment
    • Positive
    Content
    • Amenities and Appliances
    Feb 06, 2019
  • Overall Idyllic Experience!

    The cabin was in a great location, a nice walk from the main part of town but away from any noise. It was nice and cozy and very clean. Overall great experience and very friendly staff who helped check us in!

    Sentiment
    • Positive
    Content
    • Location and Accessibility
    Feb 06, 2019
  • Best. Time. Ever.

    Easy, breezy, beautiful!!! We could not have asked for a better experience. A million thanks for a fantastic vacation, amd memories that will last a lifetime!

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction
    Feb 05, 2019
  • See All Reviews
Sentiment Analysis (of 30 reviews)
8 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
16 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights with Our Sun Realty Customer Feedback Report
    Trustpilot Reviews 69
  2. Unlock RedAwning Vacation Rentals Customer Insights
    Trustpilot Reviews 69
  3. Unlock Insights: Frias Properties Customer Feedback Report
    Trustpilot Reviews 96
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Big Bear Vacations  based on online reviews collected from Trustpilot. The analysis helps Tourism and Hospitality Consultants, Vacation Rental Property Managers, Customer Experience Managers, Travel Industry Analysts, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.