Mixed Reviews for Zomato's Business Apps and Support
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Mixed Reviews for Zomato's Business Apps and Support

Zomato receives mixed reviews for its business apps and support. Some users find them very useful and good, while others complain about the lack of support and closure of tickets without resolution. There are also issues with image acceptance for menus. However, there are positive reviews about the app's functionality and usefulness. Overall, Zomato is praised for providing a platform to enhance businesses.

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  • Restaurant Owners
  • Food Industry Analysts
  • Customer Service Managers
  • App Developers
  • Marketing Professionals

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Can't see my restaurant current day sales as it used to happen before the update. Pls fix it immediately

    Sentiment
    • Negative
    Content
    • App Functionality
    Jan 27, 2024

  • Kindly change business insight format.

    Sentiment
    • Negative
    Content
    • Business Insights
    Jan 27, 2024

  • There is no one support to new one. They all satisfied with there assitancesness no matter user' experience.

    Sentiment
    • Negative
    Content
    • Customer Support
    Jan 27, 2024

  • ham aabhari hai Zomato company ke hamare business ko aage badhane mein ek achcha platform pradan karti hai

    Sentiment
    • Positive
    Content
    • Business Growth
    Jan 26, 2024

  • Simply they are closing tickets without giving any resolution. No support executive will assist you. Simply they give standard answer

    Sentiment
    • Negative
    Content
    • Customer Support
    Jan 26, 2024

  • Very bad coustomer support there is no coustomer support why can't u guys provide coustomer support while registration first provide coustomer support

    Sentiment
    • Negative
    Content
    • Customer Support
    Jan 25, 2024
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Sentiment Analysis (of 30 reviews)
54 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Zomato Restaurant Partner based on online reviews collected from Google Play. The analysis helps Restaurant Owners, Food Industry Analysts, Customer Service Managers, App Developers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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