ZenBusiness: Excellent Customer Support But Some Concerns
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ZenBusiness: Excellent Customer Support But Some Concerns

ZenBusiness provides excellent customer support, with knowledgeable and helpful representatives. They address questions and issues promptly, making the experience memorable. However, there are some negative reviews regarding the speed of LLC formation and customer support's use of canned responses.

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Here you can see the preview of this report containing the analysis of only 40 latest reviews.

Custom Date - Apr 16, 2024
Featured Content
  • Tymeka Bell was a pleasure to speak and great help

    Tymeka Bell was a pleasure to speak with and she helped in every way I needed help with during this call this morning.

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 03, 2023
  • Hillary was super helpful

    Hillary was super helpful, understanding, professional. Thank you for this service and your fair treatment at every turn

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 03, 2023
  • ZenBusiness customer support was…

    ZenBusiness customer support was amazing! Very friendly and knowledgeable. Evan is a GREAT support agent!

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 02, 2023
  • Talked with Belle

    Talked with Belle, she was very helpful, knew what she was talking about, and was a pleasure to talk to. A+ experience! thanks!

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 02, 2023
  • Taylor A

    Taylor A. Was very helpful and caring of my situation, and provided very helpful insight to help me with my journey.

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 02, 2023
  • Pedro was kind and very concise

    Pedro was kind and very concise, he got my question answered right away!

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 02, 2023
  • See All Reviews
Sentiment Analysis
90 Net Promoter
Score
Popular Topics
Languages
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  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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