Mixed Reviews for YesStyle: Asian Skincare Selection Praised, Shipping Delays and Customer Service Concerns
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Mixed Reviews for YesStyle: Asian Skincare Selection Praised, Shipping Delays and Customer Service Concerns

YesStyle receives mixed reviews with customers praising their wide selection of Asian skincare products but expressing concerns over shipping delays, poor customer service, and issues with order tracking. Some customers appreciate the quality of products received, while others have faced challenges with returns and delivery times. The company's strict policies on returns and shipping documentation have also been points of frustration for some consumers.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Easy to order

    Easy to order, but terrible customer service. I have ordered 2 weeks ago and still have not received my order yet. The shipping label seemed to have been printed but nothing was given to the shipping company yet. I have paid for an express delivery... I would not recommend this website at all - they are not reliable. The only fast thing - the payment process. Yes - that step is super fast and clear!!! Avoid at all costs.

    Sentiment
    • Negative
    Content
    • Shipping and Delivery Experience
    Jan 25, 2024
  • love yesstyle so much

    love yesstyle so much! great package and they even tell how long an item gets to ship so you can know how long you have to wait for an itemthe app is very easy to use and there is always good deals going in

    Sentiment
    • Positive
    Content
    • Overall Shopping Experience
    May 20, 2023
  • I have been shopping here for about 5…

    I have been shopping here for about 5 years. From clothing and accessories to makeup and skincare. I’ve always received everything on time. Helpful service, great quality!

    Sentiment
    • Positive
    Content
    • Overall Shopping Experience
    Feb 08, 2023
  • I have bad and good experience with…

    I have bad and good experience with YesStyle. I love to oder skincare products, not for clothes ( material is cheap , different than website when I got it and the size is weird) . Their policy kinda strict. So have to read carefully description before oder.

    Sentiment
    • None
    Content
    • Product Quality and Selection
    Jan 07, 2022
  • I ordered two jeans and one shirt

    I ordered two jeans and one shirt. The two jeans I got both in mediums and they fit perfectly and were both great quality. The shirt fit nicely but the quality of the print on the shirt wasn’t the best. It had two embroidered flowers and one of them was falling off but I could fix pretty easy.

    Sentiment
    • Positive
    Content
    • Clothing and Apparel Quality
    Dec 26, 2021
  • Superb k beauty source

    Ordered about 90.00 of kbeauty brand name items around blackFriday. Great deals and super fast shipping. Items were packaged well and fresh. I’m very pleased with this service.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery Experience
    Dec 13, 2021
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Sentiment Analysis (of 30 reviews)
25 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Yessstyle  based on online reviews collected from Trustpilot. The analysis helps Market Analysts, Product Managers, Customer Experience Specialists, Retail Strategists, E-commerce Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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