The Wisteria Hotel in Tehran has received mixed reviews from guests, with criticism aimed at the housekeeping and reception staff. However, positive feedback praised the hotel's amenities, location, breakfast buffet and restaurant. Guests mentioned that the hotel is modern, clean, and has a welcoming atmosphere. Overall, the hotel appears to have potential but needs to address some service issues.
Source: Tripadvisor Reviews of Wisteria HotelStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
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Rude Receptionist and Very Long Check Out Took the male receptionist almost 30 minutes to do my check out - my driver was waiting yet he did not care - I complained about the delay twice but he again did not care. He was very rude; argumentative and should not be working at the front desk. Finally, another male receptionist intervened and gave my passport back to me & apologised. It is enough that one unhappy/aggressive person spoil the experience.
This is the best review I have ever written. very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The breakfasts were amazing. Special thanks to Mr.Akbari, Ms.Mona Shamooshaki,Ms.Nakhoda, Mr. Arjmand,Mr.Dehghani. They all make you feel home, super kind and gives you best service. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to go to Batu. Will be back to this place soon
One of the most important things in this hotel is , the cleanliness of the environment , in your room and when you walk in hallway , you can feel a pleasant smell and see a shiny floor you can get up and eat a perfect breakfast and start your day . Tourist and business places are so closed to this hotel .
Extremely friendly, professional and helpful staff, excellent food quality, superb location, and great room condition. Hopefully other facilities will be available soon, and high rank managers would invite staff to a private meeting to criticize them (instead of performing it in front of the hotel guests).
Hi . My friends and i spent the Eid fitr holiday at the wisteria hotel.It was one of my best experiences in tehran. unparalleled services were provided to us,including the cleanliness of the rooms,good attitude of staff,delicious foods,and the most important part was about unique taste of the cafe. I suggest you try to accommodate there once.
It was our second time to stay in this hotel. Very good breakfast and nice clean rooms. Unfortunately the sky Lounge is still undre construction but it could offer an unforgatable view to Tehran and its mountain. What we love also the hotel location, we can simply walk to Tajrish or to Tavazoh nuts shop and no need to take taxi and waste time in trafice and still you are close to metro to get to other Tehran region. I could say, we like it much more than Espinans Palace or Parsian. It could offer better quality. We will get back to Wisteria in our next trip to Tehran.
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