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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
WHOOP User Reviews: Mixed Feedback on Features and Customer Support
  • 77 users bookmarked
  • Who is this report for?
    • Product Managers
    • Customer Experience Analysts
    • Market Researchers
    • Health and Fitness App Developers
    • Business Strategists
WHOOP User Reviews: Mixed Feedback on Features and Customer Support

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WHOOP users express mixed feelings about the product, highlighting issues with app design, customer service, and subscription management. While some praise WHOOP for its accurate heart rate tracking and useful insights on health, many reviewers report problems such as difficulty canceling memberships, app crashes, and inaccurate readings compared to competitors like Apple Watch. Users also voiced frustration over additional costs and the lack of an Apple Watch app. Positive feedback focuses on its effectiveness in tracking fitness metrics and improving health awareness, but the overall sentiment suggests that improvements are needed in customer support and app functionality to enhance user experience.

Source: App Store Reviews of WHOOP

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Customer Feedback Analysis of WHOOP

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Customer Service

    They have the worst customer service and they charge your card without your knowledge

    Sentiment
    • Negative
    Content
    • Customer Service Issues
    Nov 23, 2025
  • .

    Horrible, they charged my card 116 after the free trial

    Sentiment
    • Negative
    Content
    • Subscription Concerns
    Nov 18, 2025
  • Widgets don’t work anymore.

    I like the app, but the widgets don’t work anymore these days.

    Sentiment
    • None
    Content
    • App Functionality
    Nov 16, 2025
  • russian language

    russian language

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 10, 2025
  • Scam Artists

    Beware of these scammers don’t give them your card because you will get charged indefinitely

    Sentiment
    • Negative
    Content
    • Membership Pricing
    Nov 08, 2025
  • locked i

    i have found it almost impossible and still haven’t found a way out of my subscription
    good luck

    Sentiment
    • Negative
    Content
    • Subscription Concerns
    Oct 24, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-36 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for WHOOP based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Analysts, Market Researchers, Health and Fitness App Developers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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