World Gym Australia App Review Summary
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World Gym Australia App Review Summary

The World Gym Australia app faces significant issues according to online reviews, with users reporting that the app does not work properly, lacks essential features like setting verification codes, and has disabled branches. Some users find it helpful for booking classes and accessing timetables, but overall, the app is deemed unreliable and a waste of time. Criticisms include poor functionality, lack of essential information, and difficulties in accessing the app due to disabled branches.

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  • App Developers
  • Product Managers
  • Customer Experience Specialists
  • Marketing Professionals
  • Fitness Industry Consultants

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Custom Date - Oct 09, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great App

    Great app! Super easy to book in classes and track how many you have done.

    Sentiment
    • Positive
    Content
    • Booking Classes
    May 16, 2024
  • Works perfectly if you have your member login details!

    I found the app extremely helpful and all I needed was my member login details to access all the info I wanted for timetables, crèche bookings and more.
    Obviously this app is for members, so if you have your member logins it automatically goes to your home club and then you’re good to go!

    Sentiment
    • Positive
    Content
    • Login Issues
    Apr 18, 2024
  • Works fine

    Speaking with my software engineer hat on, the user experience is actually pretty darned good. I thought it had not added booked group sessions to my calendar. Not sure what happened but I checked again and they had been created. Don't know why but there is a short delay before the booking appears in the calendar, but they get there eventually.

    Sentiment
    • Positive
    Content
    • User Experience
    Mar 04, 2023
  • Don’t bother

    Don’t waste your credit/data downloading this app. It doesn’t work

    Sentiment
    • Negative
    Content
    • App Functionality
    Jan 01, 2020
  • Unable to set verification code branch disabled ?

    Unable to set verification code branch disabled ?

    Seriously?

    Sentiment
    • Negative
    Content
    • Verification Code
    Sep 14, 2019
  • Unable to create account

    Unable to get verification code “We’re sorry, this branch has been disabled”

    Sentiment
    • Negative
    Content
    • Verification Code
    Jul 28, 2019
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-54 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for World Gym Australia based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Experience Specialists, Marketing Professionals, Fitness Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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