Gemini App User Reviews: Problems with Updates, Verification, and High Fees
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Gemini App User Reviews: Problems with Updates, Verification, and High Fees

Gemini app users have reported various issues including problems with app updates, email verification, battery draining, and high fees. Customers have also experienced difficulties with account suspensions, customer service, and fund withdrawals. Despite these complaints, some users still find the app easy to use and trustworthy. However, others have accused Gemini of theft and being a scam. The app's functionality and reliability have been questioned, particularly in terms of sending and receiving cryptocurrency.

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  • Product Managers in FinTech
  • Customer Experience Specialists
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Custom Date - Mar 02, 2024

Featured Content

  • No problem accepting my money,big problem withdrawing it. Then presto its not even there anymore. What a scam. The 4 2 stars are a crock this app is negative 1 star. Stay away.

    • Negative
    • Scam/Trustworthiness
    Nov 25, 2023
  • I've been using this app for a long time with no issues but almost overnight the fees have more than doubled making the app useless. Very disappointed

    • Negative
    • Fees
    Nov 21, 2023
  • Great app and easy to use. I tried Kraken and was very disappointed. I'll stick with Gemini

    • Positive
    • Ease of Use
    Nov 20, 2023
  • I had 2k worth of doge and Gemini pretty much hijacked it and stole my money and closed my account without any reason and they wouldn't explain it to me they are thieves I don't know how they even get away with this

    • Negative
    • Account Issues
    Nov 19, 2023
  • The synthetix price is showing incorrectly on the app by a whole 35%. Now I cannot sell or buy it if I wanted to.

    • Negative
    • Synthetix Price
    Nov 13, 2023
  • Gemini you guys have swolled my money, won't let me send through bitcoin or refund the money back into my account. My $3200 usd, you guys should work on it ASAP.

    • Negative
    • Account Issues
    Nov 11, 2023
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Sentiment Analysis

-14 Net Promoter

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