VetRxDirect Pet Pharmacy: Mixed Reviews Reflecting Customer Experiences
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VetRxDirect Pet Pharmacy: Mixed Reviews Reflecting Customer Experiences

VetRxDirect Pet Pharmacy receives a mix of positive and negative reviews. Customers appreciate the reasonable prices, prompt delivery, and helpful customer service. However, there are complaints about delayed shipments, prescription verification issues, and refund difficulties. Despite these challenges, loyal customers value the pharmacy's efficiency, affordability, and reliable medication supply for their pets.

Best for
  • Pet Store Owners
  • Veterinarians
  • Pharmacy Managers
  • Pet Supply E-commerce Managers
  • Customer Service Analysts

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Custom Date - May 21, 2024
Featured Content
  • Hurtig levering

    Hurtig levering, 4 dage fra køb til levering, ikke sidste gang jeg handler hos dem.

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Oct 24, 2023
  • not reliable

    Took them almost a week to tell me the medication I ordered was actually out of stock. Now, since it took so long, my cat is out of her medicine. I am extremely upset and will never order from here again.

    Sentiment
    • Negative
    Content
    • Medication Delivery
    Dec 13, 2022
  • Great customer service

    Great customer service, fast response time to all my questions. And their prices are so much more affordable. Will continue to use them for my cats meds. Thank you guys!

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 26, 2021
  • Quick, nice, personal

    They always have the meds I need. They are very prompt in seeking veterinary approval, and they are so personal- not big boxed at all! I love this pharmacy for my animals.

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 08, 2021
  • Best place to get pet meds

    Best place to get pet meds. We have a handful of mastiffs and this helps with the cost when they need to be treated. I recommend this site

    Sentiment
    • Positive
    Content
    • Price & Discounts
    Jan 27, 2021
  • Great customer service

    I had an issue with my order and it was addressed and corrected immediately. Great service.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 17, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for VetRxDirect Pet Pharmacy  based on online reviews collected from Trustpilot. The analysis helps Pet Store Owners, Veterinarians, Pharmacy Managers, Pet Supply E-commerce Managers, Customer Service Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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