Vetpetni Online Reviews Summary
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Vetpetni Online Reviews Summary

Vetpetni is highly praised for its quick and reliable delivery service, competitive pricing, user-friendly website, and excellent customer service. Customers appreciate the convenience of ordering online and having the option to collect from their veterinary practice. Despite a few minor issues like torn packaging, overall satisfaction with Vetpetni remains high.

Best for
  • Veterinary Practice Managers
  • Retail E-commerce Strategists
  • Customer Experience Analysts
  • Marketing Professionals
  • Product Managers

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Custom Date - Sep 20, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very reliable company

    Very reliable company. Order delivered quickly and free to vets.

    Sentiment
    • Positive
    Content
    • Delivery Service
    Apr 25, 2024
  • Being able to check my account and…

    Being able to check my account and reordering my goods saves a vast amount of time searching the website. Getting delivery to front door is very important as we are OAPs. Delivery is normally within 2 days of ordering.

    Sentiment
    • Positive
    Content
    • Ease of Ordering
    Apr 06, 2024
  • Since I started using VetPetNI

    Since I started using VetPetNI - I have been more than happy with the service the offer. My main reason is the speed of delivery - I’m not waiting a week or sometimes two like I was with previous pet food company I was using. I’m not someone who can afford to buy in bulk and only get what I need when the money is there - so when I do order - I am hoping for a fast delivery and I always get that with VetPetNI - they are brilliant. The definitely deserve the 5 stars I give them 👍👍👍 highly recommend them 👍

    Sentiment
    • Positive
    Content
    • Speed of Delivery
    Apr 05, 2024
  • Brilliant

    Brilliant, fast, well packaged & more importantly desperately needed for my cat with allergies, has made such a difference lives the food stopped scratching with hair regrowth after loss very thankful.

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 05, 2024
  • Ordering is easy to do and regular…

    Ordering is easy to do and regular information on dispatch. Delivered as stated.

    Sentiment
    • Positive
    Content
    • Delivery Service
    Apr 05, 2024
  • Quick delivery and good price

    I am buying of this website for the past two years. Quick delivery.

    Sentiment
    • Positive
    Content
    • Speed of Delivery
    Apr 04, 2024
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Sentiment Analysis (of 30 reviews)
90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Vetpetni  based on online reviews collected from Trustpilot. The analysis helps Veterinary Practice Managers, Retail E-commerce Strategists, Customer Experience Analysts, Marketing Professionals, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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