Al Rajhi Takaful Reviews: Mixed Feedback and Service Challenges
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Al Rajhi Takaful Reviews: Mixed Feedback and Service Challenges

The online reviews for Al Rajhi Takaful reveal mixed sentiments among users. While some praise the app for being user-friendly and efficient, others report significant issues, including poor customer service and difficulty in account registration. Several users express frustration over high costs and complications with claims. Positive feedback highlights the app's overall quality and policies, indicating potential for growth. However, the negative reviews raise concerns about the company's reliability and responsiveness, leading to skepticism about its value. In summary, while Al Rajhi Takaful shows promise, substantial improvements are needed in customer service and user experience to build trust and satisfaction.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • It is very good and easy to use.

    Sentiment
    • Negative
    Content
    • Overall Satisfaction
    Sep 26, 2024

  • cant make claim

    Sentiment
    • Negative
    Content
    • Claims Process
    Sep 08, 2024

  • If i call to customer service no one will respond don't invest in alrahi takaful You waste your money it's a fake company I have lost my money

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 06, 2024

  • Very good policy

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Aug 22, 2024

  • ممتاز.. ما شاء الله تبارك الله

    Sentiment
    • Positive
    Content
    • Language Accessibility
    Aug 22, 2024

  • this is not good service

    Sentiment
    • Negative
    Content
    • Customer Service
    Aug 19, 2024
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Sentiment Analysis (of 30 reviews)
37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Al Rajhi Takaful based on online reviews collected from Google Play. The analysis helps Insurance Professionals, Customer Service Managers, Market Researchers, Product Managers, Executive Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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