User Insights: Société Générale Maroc App Reviews Highlight Key Issues and Praise
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User Insights: Société Générale Maroc App Reviews Highlight Key Issues and Praise

Unlock User Insights: Société Générale Maroc App Analysis

The reviews for the Société Générale Maroc app reveal a mixed reception from users. While some praise its efficiency and user-friendly features, many others express frustration over recurring issues such as connectivity problems, difficulties with identity verification, and a lack of timely updates. Users report feeling hindered by the app's interface, which they deem poorly designed, particularly regarding functions like scanning identity cards and receiving verification codes. Additionally, there is disappointment regarding the stability of services, with some users questioning the reliability of the application after recent updates. Overall, while the app has potential, significant improvements are necessary to enhance user experience and address ongoing challenges.

Source: App Store Reviews of Société Générale Maroc

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Customer Feedback Analysis of Société Générale Maroc

In-depth analysis of Société Générale Maroc app user feedback. Discover key insights into app performance and user satisfaction.

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Custom Date - Jan 30, 2025
Popular Phrases (limited preview)
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Featured Content
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  • 5 Étoiles

    Excellent travail bonne continuation 😍🙏

    Sentiment
    • Positive
    Content
    • Positive User Feedback
    Jul 30, 2024
  • Payement

    Super rapide et pratique et trĂšs facile merci Ă  vous

    Sentiment
    • Positive
    Content
    • Positive User Feedback
    Jun 23, 2024
  • Remerciements

    Je suis satisfait pour le service et la sécurité de notre compte merci

    Sentiment
    • Positive
    Content
    • Positive User Feedback
    Jun 11, 2024
  • TOP

    Trùs pratique l’application SG MAROC , Bravo

    Sentiment
    • Positive
    Content
    • Positive User Feedback
    May 30, 2024
  • Problem

    toujours l’application est nĂ©gative chaque fois systĂšme ça marche pas.
    les agence fermé finalement.

    Sentiment
    • Negative
    Content
    • App Functionality Problems
    Apr 07, 2024
  • Très déçu des services de la banque.

    TrÚs déçu des services de la banque qui se détériorent jour aprÚs jour.

    Sentiment
    • Negative
    Content
    • Customer Support Experience
    Nov 30, 2023
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Sentiment Analysis (limited preview)
27 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Société Générale Maroc based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Banking Professionals, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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