Critical User Feedback on SMAC&SHOP App Functionality Issues
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    • App Developers
    • Product Managers
    • Customer Experience Specialists
    • Retail Managers
    • IT Professionals
Critical User Feedback on SMAC&SHOP App Functionality Issues

Unlock User Insights: SMAC&SHOP App Feedback Report

The SMAC&SHOP app has received overwhelmingly negative feedback from users, primarily due to persistent login issues and functionality failures. Many reviewers report being stuck in endless login loops, unable to access their accounts or utilize the app's features. Users have expressed frustration over the inability to register, update points in real-time, and scan QR codes effectively. The app is described as faulty, unhelpful, and a major inconvenience, leading to suggestions for hiring competent IT professionals for improvements. Overall, the app's poor performance has resulted in users reconsidering their membership and loyalty to the brand.

Source: App Store Reviews of SMAC&SHOP

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Customer Feedback Analysis of SMAC&SHOP

Uncover crucial user feedback on SMAC&SHOP's app with our in-depth analysis on functionality issues.

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Custom Date - Apr 26, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Total BS

    Does not work

    Sentiment
    • Negative
    Content
    • App Functionality
    Mar 20, 2025
  • LOG IN ISSUES

    Nakapag sign up then log in kaso nabalik sa log in page

    Sentiment
    • Negative
    Content
    • Login Issues
    Mar 17, 2025
  • Poor system

    Dafuq just hire someone who knows their codes pla

    Sentiment
    • Negative
    Content
    • Technical Support
    Mar 13, 2025
  • Garbage app

    As the title implies, this app is garbage

    Sentiment
    • Negative
    Content
    • User Experience
    Mar 08, 2025
  • They shouldnt have changed the app

    Worse ever!

    Sentiment
    • Negative
    Content
    • User Experience
    Mar 07, 2025
  • Log in

    Very hassle you have to log in over and over again

    Sentiment
    • Negative
    Content
    • Login Issues
    Mar 06, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-94 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SMAC&SHOP based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Experience Specialists, Retail Managers, IT Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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