Frustration Over New Update in Photo Cleaner: Swipewipe
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Frustration Over New Update in Photo Cleaner: Swipewipe

Users are frustrated with the recent update of Photo Cleaner: Swipewipe that replaced the convenient swipe feature with a slower scrolling interface, leading to laggy performance and inefficiency. Many customers express disappointment and consider canceling subscriptions due to the app's new format. The app's previous appeal was its ability to swiftly navigate through photos, but the recent changes have hindered this experience. Users emphasize the importance of bringing back the swipe functionality and express concerns over the shift to a feed format. Despite its effectiveness in photo cleaning, the app's usability has significantly decreased post-update.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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  • Go back to the swipe

    It would be 5 stars like id been planning on, but a recent update made it less easy to use. I liked the swipe feature, not scrolling and hitting delete on each one. May as well just do it in the native photo app at that point.

    Sentiment
    • None
    Content
    • App Usability
    Apr 23, 2024
  • Change back to swipes!

    The whole point was to quickly swipe through and delete/keep photos. Now it’s been turned into a social media style long scroll feed that doesn’t load very quickly if at all.

    Sentiment
    • Negative
    Content
    • User Experience
    Apr 23, 2024
  • New update is not it

    They updated it and now instead of swiping like tinder, which is the fun part, you have to just scroll through all your pictures and click delete or keep scrolling. And it is super laggy now. The app is amazing they just need to restore what it was literally yesterday.

    Sentiment
    • None
    Content
    • App Functionality
    Apr 22, 2024
  • Needs a new name after the recent update

    Loved this app, when it was actually a swipe-to-manage one. The new update turns a simple, single gesture tool into something literally worse than just using the inbuilt Photo app to manage old photos. I'll check in over the next few weeks to see if they undo this and make it useful again. But if not, guess I'll just have one less app on my phone 🤷🏽‍♂️

    Sentiment
    • Negative
    Content
    • App Updates
    Apr 22, 2024
  • Please give option to swipe again

    I absolutely loved the swipe model for ‘on this day’ - if there is any way for the paying customers to choose to swipe or scroll it would be greatly appreciated and back to a 5 star rating for me

    Sentiment
    • Negative
    Content
    • App Updates
    Apr 22, 2024
  • Why did they change the format?

    Would’ve given it 4 stars (5 if it wasn’t charged WEEKLY because that’s ridiculous in itself) but this morning I opened the app and the “swipe” mode had changed to a “scroll and click delete” mode. Why would you make a quick photo cleaning app more difficult to work with? This new format is significantly slower and more awkward to use. Hoping it switches back promptly or else I’ll be cancelling my subscription.

    Sentiment
    • Negative
    Content
    • App Updates
    Apr 22, 2024
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Sentiment Analysis (of 30 reviews)
-14 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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