'İstanbulkart - Dijital Hesabım' Online Reviews Analysis
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'İstanbulkart - Dijital Hesabım' Online Reviews Analysis

The online reviews for 'İstanbulkart - Dijital Hesabım' are mixed, with some users experiencing significant issues such as constant password requests, authentication failures, and technical glitches. Some users highlight the lack of responsiveness from customer service and the inconvenience of the app's security measures. However, there are positive reviews praising the app's usability and convenience. Recommendations include improving the app's stability, adding two-factor authentication for security, and introducing support for smartwatch payments and NFC technology. Despite challenges faced by users, there is potential for enhancements to make the app more user-friendly and efficient.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Kart bilgilerimi girip ödeme yapıcam ama sürekli sayfadan atıyor.

    Sentiment
    • Negative
    Content
    • Usability and User Interface
    Apr 23, 2024

  • Açtığında telefon numarası soran ama ne girersen gir kabul etmeyen bir uygulama...

    Sentiment
    • Negative
    Content
    • Usability and User Interface
    Apr 22, 2024

  • Dijital kart ile yeraltında metroya binerken nasıl qr kodu ile ödeme yapabilirim ki internet çekmiyor. Hesaba girerken şifre istiyor internet çekmediği için giriş yapılamıyor. Bunu öngörüp önceden QR ın ekran görüntüsünü alayım dedim onu da engellemiş uygulama :) İvedi şekilde çözülmesi gereken bir sorun bence

    Sentiment
    • Positive
    Content
    • Usability and User Interface
    Apr 20, 2024

  • Hesabımı onaylamamı istiyoe herseyi yapiyorum kimlik dogrulama sonrasinda sistemde hata olustu diyor onaylamiyor cok magduruz lutfen duzeltin

    Sentiment
    • Negative
    Content
    • Security and Verification
    Apr 20, 2024

  • Parmak izi ile girişi niye kaldırıyorsunuz abicim!? Kapladığı yer konusunda da şikayetçiyim. Sizi kim işe aldı, sizin başınızda kim var...

    Sentiment
    • Negative
    Content
    • Usability and User Interface
    Apr 20, 2024

  • Yurtdışında, Avrupa'daki muadillerinde akıllı saat ile ödeme özelliği var, telefonu cepten, çantadan bile çıkarmadan saat ile ödeme yapıp geçilebiliyor. Bize de akıllı saat desteği gelmeli. Kare kod ile ödemeler de çok yavaş ve zaman kayıplarına sebep oluyor. Kare kodun yanına bir de NFC ile ödeme gelmeli.

    Sentiment
    • Positive
    Content
    • Mobile Payment
    Apr 19, 2024
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Sentiment Analysis (of 30 reviews)
-20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for İstanbulkart - Dijital Hesabım based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Market Researchers, Transportation Authorities to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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