Fax.Plus User Reviews: Convenience vs. Customer Support Issues
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    • Customer Support Managers
    • Digital Marketers
    • Business Analysts
    • Privacy and Compliance Officers
Fax.Plus User Reviews: Convenience vs. Customer Support Issues

Unlock User Insights: Fax.Plus Review Analysis Report

Fax.Plus receives mixed reviews from users, highlighting both strengths and weaknesses. Many appreciate the app's convenience and ease of use, particularly for those who frequently send and receive faxes. Users reported quick transmission times and reliable functionality. However, there are significant concerns regarding customer support, billing practices, and issues with credits. Some users experienced difficulties with sending multiple pages and encountered unexpected charges. Additionally, complaints about receiving spam calls after entering phone numbers raise privacy concerns. Despite these issues, several users praised the service for its efficiency and reliable performance in crucial situations, making it a favored tool for faxing.

Source: App Store Reviews of Fax.Plus - Receive & Send Fax

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Customer Feedback Analysis of Fax.Plus - Receive & Send Fax

Unveil insights from Fax.Plus user reviews on convenience, customer support issues, and more with our analysis report.

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Custom Date - Jan 30, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Ridiculous

    This app prints all the info, name, email, time, date on the paper🙄

    Sentiment
    • Negative
    Content
    • Functionality
    Dec 17, 2024
  • Muy buena experiencia

    Muy Ăștil fue muy fĂĄcilmente enviar el fax✔

    Sentiment
    • Positive
    Content
    • User Experience
    Aug 29, 2024
  • Doesn’t work

    I tried the free version and wasn’t able to send 4 pages. Tried the paid version and same problem. App is trash

    Sentiment
    • Negative
    Content
    • Functionality
    Aug 22, 2024
  • Great Fax!

    I love this fax. It is the easiest to use and saves me so much time!

    Sentiment
    • Positive
    Content
    • Convenience
    Aug 02, 2024
  • Not receiving my faxes

    Paying a monthly bill and cannot receive faxes

    Sentiment
    • Negative
    Content
    • Account Management
    Aug 02, 2024
  • Charged more then agreed

    Charged me $21.99 instead of $8.99

    Sentiment
    • Negative
    Content
    • Pricing Issues
    Aug 01, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
13 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Fax.Plus - Receive & Send Fax based on online reviews collected from App Store. The analysis helps Product Managers, Customer Support Managers, Digital Marketers, Business Analysts, Privacy and Compliance Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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