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  • 71 users bookmarked
  • Who is this report for?
    • Mobile App Developers
    • Product Managers
    • UX/UI Designers
    • Customer Experience Specialists
    • Banking Industry Analysts
Bank of America Mobile Banking App: User Feedback Overview

Unlock User Insights: Bank of America App Feedback Report

The Bank of America Mobile Banking app has received mixed feedback from users. Many praise its fast, easy, and convenient functionalities, highlighting secure access and straightforward navigation. Several reviews, however, indicate frustration with login issues, bugs, and compatibility problems with certain Android devices. Despite these drawbacks, a significant portion of users express satisfaction, especially appreciating the app's ability to manage banking needs on the go. The latest updates have created some challenges for specific users, yet overall, the app is considered reliable for basic banking tasks like checking balances and transferring funds. Continual improvements and support are needed to enhance user experience and address existing concerns.

Source: Google Play Reviews of Bank of America Mobile Banking

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Customer Feedback Analysis of Bank of America Mobile Banking

Gain insights from our comprehensive analysis of Bank of America Mobile Banking app user feedback. Improve your app with our findings.

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Pretty good app

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jul 11, 2025

  • this company is a joke, only here to steal hard working Americans of their money.

    Sentiment
    • Negative
    Content
    • Overall Satisfaction
    Jul 11, 2025

  • App has always serviced my banking needs.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jul 11, 2025

  • I'm not using the phone I joined the mobile banking app with so I am having trouble getting logged in

    Sentiment
    • Positive
    Content
    • Login Issues
    Jul 11, 2025

  • Excellent app. Easy to use. I feel it offers secure access.

    Sentiment
    • Positive
    Content
    • Security Features
    Jul 11, 2025

  • it's easy to use. I use it mostly to ck my balance but sometimes to transfer funds.

    Sentiment
    • Positive
    Content
    • App Usability
    Jul 10, 2025
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Sentiment Analysis (limited preview)
74 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Bank of America Mobile Banking based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, UX/UI Designers, Customer Experience Specialists, Banking Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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