User Experience Challenges for Hopper: Flights, Hotels & Cars in Indonesia
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User Experience Challenges for Hopper: Flights, Hotels & Cars in Indonesia

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The reviews for the app 'Hopper: Flights, Hotels & Cars' present a mixed response, highlighting significant issues faced by users, particularly from Indonesia. Many users reported difficulties with the verification process, receiving messages stating 'limit exceeded' when attempting to sign up or log in. Complaints about failed transactions, unauthorized charges, and inability to access customer support are common. Although some users appreciate the low prices and discounts offered, the app's functionality appears hindered for Indonesian phone numbers, leading to widespread frustration. Overall, while the app has potential, addressing the sign-in issue and customer service responsiveness is crucial for enhancing user experience and satisfaction.

Source: App Store Reviews of Hopper: Flights, Hotels & Cars

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Customer Feedback Analysis of Hopper: Flights, Hotels & Cars

Insightful analysis of Hopper app reviews from Indonesia focusing on user experience, payments, and support issues.

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Custom Date - Dec 31, 2024
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  • Very Innovative ticket scanner app

    Never seen anything like this before

    Sentiment
    • Positive
    Content
    • None
    Apr 20, 2024
  • Indonesian number dont work!!

    bad app, indonesian numbers don't work!!!

    Sentiment
    • Negative
    Content
    • App Functionality in Indonesia
    Sep 26, 2022
  • Please help to fix sign up/in bug asap

    Most of us from indonesia can not sign up/in. always get likit exceed error😭

    Sentiment
    • None
    Content
    • Login Issues
    Aug 19, 2022
  • Limit exceed

    Cant signin. It said limit exceed on phone number :)

    Sentiment
    • Negative
    Content
    • Login Issues
    Aug 05, 2022
  • cant sign in

    im new to hopper but i cant sign in, said limit exceeded on my first try signing in😔

    Sentiment
    • Negative
    Content
    • Login Issues
    Aug 01, 2022
  • Can’t register/login

    On register mobile number, limit exceed.

    Sentiment
    • Negative
    Content
    • Login Issues
    May 31, 2022
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-10 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hopper: Flights, Hotels & Cars based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Customer Service Executives, Marketing Analysts, Business Strategists to discover insights into what people love, dislike, and need.

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