Mixed Reviews for Tim Hortons
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Mixed Reviews for Tim Hortons

Tim Hortons reviews: Customers complain about issues with mobile ordering, lack of ice Capps, and burnt coffee. Some praise the customer service and food quality. One customer expresses disappointment with the food and service at a specific location. Another customer appreciates a cheerful employee. Overall, opinions are mixed on the pricing, taste, and presentation of the food.

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Ordered a chicken sandwich and got two…

    Ordered a chicken sandwich and got two overcooked mini chicken strips.

    Sentiment
    • Negative
    Content
    • Food Quality
    Nov 21, 2023
  • Emailed customer service a while ago…

    Emailed customer service a while ago and no response! I only did it because a Tim Hortons owner told me too!!

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 18, 2023
  • Fabulous breakfast and kiosk is so easy…

    Fabulous breakfast and kiosk is so easy use. Kids loved the pancakes and the egg and bacon muffins are beautiful.

    Sentiment
    • Positive
    Content
    • Food Quality
    Nov 17, 2023
  • Brilliant service at Watford

    Brilliant service at Watford. Staff were very kind, very accommodating, very attentive. Will be coming here again.

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 12, 2023
  • Nadad is fantastic customer rep always…

    Nadad is fantastic customer rep always polite and kind

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 07, 2023
  • Harlow Town branch is the best one as…

    Harlow Town branch is the best one as serving halal food. Service is very good

    Sentiment
    • Positive
    Content
    • Halal Food
    Oct 19, 2023
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Sentiment Analysis (of 30 reviews)
30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Tim Hortons  based on online reviews collected from Trustpilot. The analysis helps Restaurant Managers, Marketing Professionals, Customer Experience Analysts, Food & Beverage Consultants, Brand Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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