Tikamoon receives mixed reviews with customers praising product quality but expressing concerns over delivery issues, damaged items, and customer service responsiveness. Positive feedback highlights beautiful, high-quality furniture matched with attentive after-sales service. However, negative reviews mention damaged goods, unresponsive customer support, and delivery challenges, with some customers feeling disappointed and dissatisfied overall.
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Explore the mixed reviews of Tikamoon with our in-depth analysis on quality, service, and delivery issues. Essential insights for businesses.
AU TOP ! table et meuble tv trÚs bien emballés et protégés. Arrivés en parfait état! et aussi beaux que sur les photos ! Je recommanderai volontiers !
Meuble acheté d'occasion à un particulier et impossibilité de racheter une poignée auprÚs du service aprÚs vente de la marque au prétexte que le meuble ne vient pas d'un magasin. Déçu de cette expérience qui ne m'incitera pas à acheter chez Tikamoon!!!
products nicely designed but when comes to quality and ethics a brand that has much work to do. Sofas that are middle to high priced with component made in china. Then they have the green tool to find out how Greer their products are... hypocritical and not believable. Another company interested in profit and not in the planet
Pour la livraison Tikamoon donne au client la possibilité de choisir la plage horaire de livraison par demi-journée. Mais omet de mentionner que le transporteur a contractuellement la possibilité de modifier le choix du client tant que le jour de livraison est respecté (dixit le call center Tikamoon). Impossible de joindre le transporteur et inefficacité du call center pour résoudre le problÚme. C'est commercialement incompréhensible de détruire une belle offre par ce genre de mauvaise surprise.
Bonne expĂ©rience, les meubles sont beaux et de bonne qualitĂ©. J'en ai commandĂ© deux en mĂȘme temps. L'un est arrivĂ© avec un petit dĂ©faut (un support Ă l'intĂ©rieur qui s'Ă©tait dĂ©crochĂ©). Ce n'est pas grave, ça arrive, et le service client a Ă©tĂ© trĂšs rĂ©actif et courtois.J'aurais un petit bĂ©mol sur la courtoisie du service de livraison qui a vraiment livrĂ© le meuble au pied du camion et pas au pied de l'immeuble, mais en rĂ©alitĂ© je ne me rappelle plus exactement quelle option de livraison j'avais prise.Cela dit, cela aurait pris environ 2 minutes pour le livreur de me prĂȘter son diable pour faire les 20 mĂštres qui sĂ©paraient la voie publique de l'entrĂ©e de l'immeuble, et ça aurait vraiment Ă©tĂ© sympa plutĂŽt que de me proposer un coup de main en Ă©change de 20âŹ...
Tikamoon est peut-ĂȘtre la meilleure entreprise de meubles que j'ai pu dĂ©couvrir.J'ai achetĂ© une table basse chez eux, et ce meuble est d'une beautĂ© incroyable. La qualitĂ©, les dĂ©tails et ses fonctionnalitĂ©s sont justes parfaits.Je me sens chanceuse d'avoir pu m'offrir un de leur meuble et d'avoir une table basse pour des dĂ©cennies !Merci infiniment pour votre travail !
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