Dropbox App: Frustration Over Performance, Billing, and User-Friendliness
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Dropbox App: Frustration Over Performance, Billing, and User-Friendliness

Unlock the Truth Behind Dropbox User Feedback

Users express frustration with Dropbox's app performance, billing issues, and lack of user-friendliness. Complaints include missing files, difficulties in canceling subscriptions, and cumbersome photo management. Many users find the app outdated and inefficient for basic functions. Some highlight issues with search functionality, layout complexities, and unresponsive customer support. Overall, users warn against hidden charges, poor service, and data loss risks while questioning the app's value compared to competitors.

Source: App Store Reviews of Dropbox: Cloud & Photo Storage

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Customer Feedback Analysis of Dropbox: Cloud & Photo Storage

Uncover insights from user feedback on Dropbox with our detailed analysis on performance, billing, and usability.

Custom Date - Dec 05, 2024
Featured Content
  • *Oldddd App*

    I was typing in blackberries when you were downloaded. 2011? BBM days notDropbox’s days

    Sentiment
    • None
    Content
    • User-Friendliness and Support
    Apr 19, 2024
  • Not an easy structure of folders

    Not an easy structure of folders when using the up.

    Sentiment
    • Negative
    Content
    • User-Friendliness and Support
    Apr 13, 2024
  • Please fix the search option. My folders aren’t showing up.

    Please fix the search option. My folders aren’t showing up.

    Sentiment
    • Negative
    Content
    • File Organization and Search
    Apr 11, 2024
  • Expensive vs Apple

    Apple solved this years ago for less money. Why would I want a duplicate program at twice the price

    Sentiment
    • Negative
    Content
    • App Performance and Functionality
    Apr 08, 2024
  • Dropbox is great

    For clear outcome of voluminous pictures, Dropbox is the one.

    Sentiment
    • Positive
    Content
    • Photo Backup and Access
    Apr 02, 2024
  • Integration with Files app causes hangs since 17.4

    Integration with Files app causes hangs since 17.4. Might want to fix it at some point… Uninstalled, obviously, but you probably don’t care since it’s been months.

    Sentiment
    • Negative
    Content
    • App Performance and Functionality
    Mar 30, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Dropbox: Cloud & Photo Storage based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Support Specialists, Marketing Analysts, Software Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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