Exceptional Chinese Cuisine and Service at Shang Palace
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Exceptional Chinese Cuisine and Service at Shang Palace

Exceptional Chinese cuisine with great service and ambiance at Shang Palace, Shangri-La Colombo. Customers praise the delicious food, attentive staff like Gayan, Ruwan, and Charindu, and the overall dining experience. Many highlight the diverse menu, vegetarian options, and special mention of dim sum. Positive feedback on the friendly service from servers like Sashika, Jayamal, and Vimukthi. Guests appreciate the cozy atmosphere, beautiful views of Colombo, and the excellent recommendations provided. Some reviews mention specific dishes like claypot eggplant, sweet and sour pork, and crab rice. Overall, a top choice for Chinese dining in Sri Lanka.

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Custom Date - May 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Excellent Dining Experience

    Excellent as always. There’s a new drinks menu and the gin based cocktails were superb. Sashika in particular was very helpful.More

    Sentiment
    • Positive
    Content
    • Cocktails and Drinks
    Mar 18, 2024
  • Great yum cha and service

    Great yum cha lunch on the weekends with a good selection for vegetarians. Fantastic service by Charindu. Will be back.More

    Sentiment
    • Positive
    Content
    • Vegetarian Options
    Mar 17, 2024
  • Superb

    It was a great experience at Shang palace. Jayama was very supportive. And the food was superb.
    Ambience was good.

    Keep it upMore

    Sentiment
    • Positive
    Content
    • Food Quality and Variety
    Mar 12, 2024
  • Must visit Chinese restaurant in Colombo

    The food was delicious. We enjoyed all our dishes especially the claypot eggplant, Kang kong in garlic, sweet and sour pork and sichuan prawns.
    The service was excellent, Khalid was attentive and looked after us well.
    I would highly recommend a visit to Shang Palace.More

    Sentiment
    • Positive
    Content
    • Food Quality and Variety
    Mar 06, 2024
  • A meal for the days

    The service was amazing. We had Mr Gayan and he was super helpful and nice! The food was great too! Amd it was a great ambienceMore

    Sentiment
    • Positive
    Content
    • Service Excellence
    Mar 03, 2024
  • Great ambience

    Great service from Sashika and great food at Shang palace. Ambience is amazing as usual.

    Will return for more tasty food!

    Sentiment
    • Positive
    Content
    • Cocktails and Drinks
    Feb 28, 2024
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Sentiment Analysis (of 30 reviews)
83 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Shang Palace, Shangri-La Colombo based on online reviews collected from Tripadvisor. The analysis helps Restaurant Manager, Chef, Hospitality Consultant, Marketing Specialist, Entrepreneur to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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