Luxury and Impeccable Service at The Fullerton Bay Hotel Singapore
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Luxury and Impeccable Service at The Fullerton Bay Hotel Singapore

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80 Collyer Quay, Singapore 049326

Luxury, warmth, and impeccable service define The Fullerton Bay Hotel Singapore. Guests praise the elegant decor, cozy atmosphere, and stunning views of Marina Bay. The staff's exceptional hospitality, attention to detail, and personalized surprises create unforgettable experiences. Some reviewers mention areas for improvement like reservations, breakfast quality, and room maintenance. However, the overall consensus is overwhelmingly positive, highlighting the hotel's prime location, world-class service, and beautiful amenities like the rooftop infinity pool and Lantern Bar. Guests appreciate the thoughtful gestures for special occasions, making their stays truly memorable.

Source: Google Business Reviews of The Fullerton Bay Hotel Singapore

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Customer Feedback Analysis of The Fullerton Bay Hotel Singapore

Explore our in-depth analysis of customer feedback for The Fullerton Bay Hotel Singapore with key insights and recommendations.

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  • Its wonderful place that give peace that Worth for that you spend nice viwe in night time service is gental and faster treat us very good make the moment

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Attentiveness

  • Très bel hôtel avec un emplacement idéal. De grandes chambres avec balcon , une piscine vraiment jolie sur son rooftop.

    Sentiment
    • Positive
    Content
    • Views and Location

  • I had afternoon tea! I highly recommend itFirst of all, the view is so pretty... the atmosphere is really good, the food is delicious, and most of all, the plating is so pretty. All the staff were friendly and nice.

    Sentiment
    • Positive
    Content
    • Dining Experience

  • Great hotel with warm service and very good breakfast.The Lantern Bar with a great view of the MBS offers great cocktails!

    Sentiment
    • Positive
    Content
    • Hotel Service Excellence

  • 세심한 배려와 직원들 전체친절하고 귀빈 대접 받는기분몬든것 만족하고 재방문하고싶은 1순위 1박이라 아쉬움루프탁 수영장 만족

    Sentiment
    • Positive
    Content
    • Hotel Service Excellence

  • Went to an event here. The food was amazing, just delicious. It's a pleasant visit.Food & drinks: Just amazing food, the taste was awesome

    Sentiment
    • Positive
    Content
    • Dining Experience
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Sentiment Analysis (limited preview)
97 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Fullerton Bay Hotel Singapore based on online reviews collected from Google Business. The analysis helps Hotel Manager, Customer Service Trainer, Marketing Professional, Travel Consultant, Hospitality Industry Analyst to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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