Mixed Reviews Highlight Major Issues with Monzo Bank's Services
  • 82 users bookmarked
  • Who is this report for?
    • Banking Sector Analysts
    • Customer Experience Managers
    • Financial Product Developers
    • Market Researchers
    • Digital Transformation Consultants
Mixed Reviews Highlight Major Issues with Monzo Bank's Services

Unlock The Secrets Behind Monzo Bank's Customer Feedback

The reviews for Monzo Bank highlight a mix of severe dissatisfaction and occasional praise. Many users express frustration with slow app performance, locked accounts, and poor customer service interactions. Issues such as difficulties in accessing online banking, unresponsive customer support, and the absence of Turkish language support are prevalent. Some users report feeling unjustly treated, with closed accounts and unresolved issues affecting their financial wellbeing. Conversely, a few reviews commend the ease of sending money and overall satisfaction after long-term use. The bank faces significant challenges in communication and technical reliability, which need urgent attention to improve user experience and trust.

Source: App Store Reviews of Monzo Bank - Mobile Banking

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Monzo Bank - Mobile Banking

Uncover critical insights into Monzo Bank with our comprehensive customer feedback analysis. Improve your strategy now.

Export
Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • So expensive

    Worst banking experience ever. Overcharges for everything

    Sentiment
    • Negative
    Content
    • Overcharging Complaints
    Mar 08, 2022
  • Not easy

    Not easy not usefull

    Sentiment
    • Negative
    Content
    • User Experience Feedback
    Sep 04, 2021
  • İgrenc

    Gercekten sacma bir bankacÄąlÄąk sisteminiz var basvuru yaptÄąm 10 gun veri kaydÄą bekledi sonrada otomatÄąk reddetti

    Sentiment
    • Negative
    Content
    • Account Access Issues
    Dec 11, 2020
  • Turkish mobile phone no sms

    Turkish mobile phone don’t send sms code.
    And turkish app language please

    Sentiment
    • Negative
    Content
    • Language Support Requests
    Aug 15, 2020
  • Best Mobile Banking App Ever

    I worked with some banks before but now I only use Monzo and believe me it is the best one on here ☺️

    Sentiment
    • Positive
    Content
    • User Experience Feedback
    Jul 29, 2020
  • Too much slower loaders

    Every page and every action have too much loader and they are too slow. Maybe next update will figure it out.

    Sentiment
    • None
    Content
    • App Performance Issues
    May 13, 2019
  • See All Reviews
Sentiment Analysis (limited preview)
-56 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unveil Customer Insights: Tıkla Gelsin® App Analysis
    App Store Reviews 100
  2. Unlock Insights with Our Mobile Banking Feedback Analysis
    App Store Reviews 71
  3. BankMobile Feedback Analysis: Key Insights Revealed
    Trustpilot Reviews 84
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Monzo Bank - Mobile Banking based on online reviews collected from App Store. The analysis helps Banking Sector Analysts, Customer Experience Managers, Financial Product Developers, Market Researchers, Digital Transformation Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 16 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.