User Feedback on Zerodha Coin: Strengths and Areas for Improvement
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User Feedback on Zerodha Coin: Strengths and Areas for Improvement

The Zerodha Coin app has garnered mixed reviews from users, highlighting both strengths and weaknesses. Many users appreciate its user-friendly interface and the ability to invest in direct mutual funds, with some noting the recent addition of the Systematic Withdrawal Plan (SWP) feature. However, significant concerns have been raised regarding the app's reliability, particularly related to SIP investments, with complaints about delays in NAV updates and poor customer service. Users have expressed frustration over investment allocation issues and a lack of timely updates, which undermines trust in the platform. There is also a demand for additional features, such as performance metrics and enhanced design options, indicating that while the foundation is solid, improvements are necessary for user satisfaction.

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Daily nav is not updated on app. Even of 15th midnight, it's still showing NAV of 14th. I'm switching to other apps.

    Sentiment
    • Negative
    Content
    • NAV Updates
    Oct 15, 2024

  • Best platform to invest mutual funds

    Sentiment
    • Positive
    Content
    • Overall Experience
    Oct 13, 2024

  • Worst app ever...around 40% of my invest amount vanished from the portfolio..

    Sentiment
    • Negative
    Content
    • Overall Experience
    Oct 11, 2024

  • In SIP's it is not asking for the payments in due date nor in the email sip through payment gateway.

    Sentiment
    • Negative
    Content
    • SIP Issues
    Oct 10, 2024

  • The app is easy for navigation and investments in direct mutual funds. Please add feature of daily change in value for each fund and overall which is missing currently.

    Sentiment
    • Positive
    Content
    • Feature Requests
    Oct 10, 2024

  • Good one ! But app doesn't show how much % portfolio increased/decreased from previous day's.

    Sentiment
    • Positive
    Content
    • NAV Updates
    Oct 09, 2024
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Sentiment Analysis (of 30 reviews)
0 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Zerodha Coin - Mutual funds based on online reviews collected from Google Play. The analysis helps Financial Analysts, Product Managers, UX/UI Designers, Customer Support Managers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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