Exceptional Staff and Trendy Ambiance at The Hoxton, Holborn
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Exceptional Staff and Trendy Ambiance at The Hoxton, Holborn

Unlock The Hoxton's Customer Satisfaction Secrets

199-206 High Holborn, London WC1V 7BD, United Kingdom

The Hoxton, Holborn receives high praise for its friendly and attentive staff, particularly bartenders like John and Jenny. Guests highlight the excellent service and ambiance of the hotel and restaurant. However, some reviews mention issues with room size and accessibility for guests with special needs. Overall, the hotel is recommended for its trendy vibe, great location, and top-notch service.

Source: Google Business Reviews of The Hoxton, Holborn

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Customer Feedback Analysis of The Hoxton, Holborn

Discover insights from The Hoxton, Holborn customer feedback analysis. Unveil the power of exceptional service and ambiance.

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Popular Phrases (limited preview)
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  • stayed just for one night, fran was a superstar! very kind

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Regularly going there to study. It is an incredible place with really friendly and polite personnel.

    Sentiment
    • Positive
    Content
    • Accessibility and Facilities

  • Great place. John was an awesome bartender

    Sentiment
    • Positive
    Content
    • Bar and Bartenders

  • 5 stars for John. Best bartender ever

    Sentiment
    • Positive
    Content
    • Bar and Bartenders

  • The Rondo is wonderful, especially Riccardo and Sam are the best waiters you will ever get!

    Sentiment
    • Positive
    Content
    • Restaurant and Food Quality

  • Really cool, vintage style rooms. Very friendly staff. Great location and nice looking food and bar.

    Sentiment
    • Positive
    Content
    • Location and Ambiance
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Sentiment Analysis (limited preview)
80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Hoxton, Holborn based on online reviews collected from Google Business. The analysis helps Hospitality Managers, Hotel Owners, Customer Service Trainers, Market Researchers, Brand Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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