Tata Motors iRA 2.0 App: User Feedback and Improvement Areas
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    • Automotive Product Managers
    • Mobile App Developers
    • Customer Experience Strategists
    • Automotive Marketing Professionals
    • User Interface Designers
Tata Motors iRA 2.0 App: User Feedback and Improvement Areas

Unlock Tata Motors iRA 2.0 User Insights & Improvements

The Tata Motors iRA 2.0 app has received mixed reviews from users, highlighting both its positive features and significant issues. Users appreciate the app's informative nature and user-friendly interface, particularly for providing minute details about vehicle health and analytics. However, many users report frequent crashes and a lack of essential functions like engine start and remote key access. Customer support has been criticized for being unresponsive and ineffective, leading to frustration among users. The overall sentiment indicates a need for improvement in functionality and customer service to enhance user experience.

Source: Google Play Reviews of Tata Motors iRA 2.0

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Customer Feedback Analysis of Tata Motors iRA 2.0

Explore in-depth analysis of Tata Motors iRA 2.0 app with user feedback on functionality, customer support, and more.

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Custom Date - Mar 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • This application has lots of missing features. Not able to buy extended warranty. Not able to book service. Why tata made this application? Just for entertainment???. Better to go and check in car and dealership. Worst aplication and it's functions. I am uninstalling it.

    Sentiment
    • Negative
    Content
    • Feature Availability
    Mar 07, 2025

  • Purchased advanced subscription after one year of purchase. IRA 2.0 doesn't have engine start functionality any more. Pathetic Service. This option was there in free subscription during first year of vehicle purchase.

    Sentiment
    • Negative
    Content
    • Subscription Issues
    Feb 23, 2025

  • App is not at all syncing to the vehicle. Customer support is not at all helping.

    Sentiment
    • Negative
    Content
    • Customer Support
    Feb 22, 2025

  • I am not able to proceed though registered with tata motors. when entered correct email id it shows button for update.

    Sentiment
    • Negative
    Content
    • User Interface
    Feb 22, 2025

  • In the navigation button its always showing car is ideal even if car is moving. Looks like its not giving live fee. Blue app was at least working but since 4-5 days thats not working

    Sentiment
    • Negative
    Content
    • Navigation Functionality
    Feb 21, 2025

  • Very good informative app for many useful features

    Sentiment
    • Positive
    Content
    • User Experience
    Feb 20, 2025
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Sentiment Analysis (limited preview)
-7 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Tata Motors iRA 2.0 based on online reviews collected from Google Play. The analysis helps Automotive Product Managers, Mobile App Developers, Customer Experience Strategists, Automotive Marketing Professionals, User Interface Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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