Spinny Reviews Highlight Poor Customer Service and Misleading Pricing
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Spinny Reviews Highlight Poor Customer Service and Misleading Pricing

Unlock Spinny User Insights: Service, Pricing, & Beyond

The reviews for 'Spinny - Buy & Sell Used Cars' reveal a concerning trend of poor customer service, misleading pricing, and unethical practices. Many users reported significant discrepancies between the initial car valuations and final offers, leading to feelings of being scammed. Post-sale support has also been criticized for being unresponsive and inefficient, with issues such as delayed vehicle transfers and unresolved complaints about vehicle conditions. While some customers had satisfactory transactions, the negative experiences overwhelmingly emphasize Spinny's need to improve transparency and customer care. Potential users are advised to proceed with caution.

Source: App Store Reviews of Spinny - Buy & Sell Used Cars

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Customer Feedback Analysis of Spinny - Buy & Sell Used Cars

Uncover insights from Spinny reviews on customer service, pricing, and more. Essential for informed decisions.

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Custom Date - Jun 19, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Worst customer service

    Horrible staff. Horrible service. I never wanted to be associated with selling my car here.

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    May 03, 2025
  • Worst customer service

    Please don't go with Spinny the worst experience I had with them is there is no proper customer service.

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    May 02, 2025
  • Very bad

    Time waste and very poor offers and responce

    Sentiment
    • Negative
    Content
    • Price Variability
    Apr 29, 2025
  • Scam

    After evaluation, spinny offered price is keep on reducing even after accepting the offer
    Don't go for this fake /scam app

    Sentiment
    • Negative
    Content
    • Misleading Offers
    Apr 26, 2025
  • Worst after sales service

    They provide worst after sale services. They are like once you purchased something then we don’t give any support to you.

    Sentiment
    • Negative
    Content
    • After Sales Support Issues
    Apr 24, 2025
  • App images not loading

    Images are not loading even after iOS update. Reinstalled the app multiple times but still not working

    Sentiment
    • None
    Content
    • App Performance Issues
    Apr 19, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Spinny - Buy & Sell Used Cars based on online reviews collected from App Store. The analysis helps Automotive Industry Analysts, Market Researchers, Customer Experience Managers, Digital Marketing Professionals, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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