User Feedback on Skyscanner Flights Hotels Cars: Insights and Areas for Improvement
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    • Travel Product Managers
    • UX/UI Designers
    • Digital Marketers
    • Customer Experience Analysts
    • Business Strategists
User Feedback on Skyscanner Flights Hotels Cars: Insights and Areas for Improvement

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The online reviews for the Skyscanner Flights Hotels Cars app reflect a mix of positive and negative experiences. Many users praise the app for its efficient service, ease of use, and ability to find affordable flights, making it a preferable option over traditional travel agents. The app is highlighted as useful for long-haul flights and providing good travel options. However, some reviewers express concerns about hidden fees related to luggage and the need for better transparency in pricing. Additionally, a few reviews mention inaccuracies in the information provided, indicating areas for improvement. Overall, the app has a strong appeal but requires updates to enhance user experience and clarity in booking.

Source: Google Play Reviews of Skyscanner Flights Hotels Cars

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Customer Feedback Analysis of Skyscanner Flights Hotels Cars

Insightful analysis of Skyscanner app reviews, highlighting user experience, pricing, and areas for improvement.

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Custom Date - Jan 11, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Average. Please update the app to show prices with bags included like Uber travel does, it's so laborious having to basically go all the way into a booking to see how much baggage is on top.

    Sentiment
    • None
    Content
    • Issues With Extra Costs
    Jan 01, 2025

  • very good app

    Sentiment
    • Positive
    Content
    • Overall Impression
    Jan 01, 2025

  • very useful for finding air ticket

    Sentiment
    • Positive
    Content
    • Ease Of Use
    Jan 01, 2025

  • Easiest way for finding the right travel plan

    Sentiment
    • Positive
    Content
    • Ease Of Use
    Jan 01, 2025

  • the hidden information about extra costs or charges for lagguges is appalling. quite tricky and confusing trying to book on some sites.

    Sentiment
    • Negative
    Content
    • Issues With Extra Costs
    Dec 31, 2024

  • legit and with low flight prices options.

    Sentiment
    • Positive
    Content
    • Flight Pricing
    Dec 30, 2024
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Sentiment Analysis (limited preview)
67 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Skyscanner Flights Hotels Cars based on online reviews collected from Google Play. The analysis helps Travel Product Managers, UX/UI Designers, Digital Marketers, Customer Experience Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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