Silversmith Hotel Chicago Downtown: Fantastic Staff, Spacious Rooms, Vintage Aesthetic
Unlock Silversmith Hotel's Secrets to Guest Satisfaction

Silversmith Hotel Chicago Downtown: Fantastic Staff, Spacious Rooms, Vintage Aesthetic

10 S Wabash Ave, Chicago, IL 60603, United States

Silversmith Hotel Chicago Downtown is praised for its fantastic staff, spacious and clean rooms, convenient location near attractions and public transit, and vintage aesthetic. Guests appreciate the complimentary drink vouchers, large bathrooms, and friendly service. However, there are mentions of hidden fees, maintenance issues, and outdated room features like old TVs and worn-out furniture.

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  • Marketing Professionals
  • Hotel Investors

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Featured Content
  • Very nice hotel, staff was helpful at every turn, walking distance to many attractions

    Sentiment
    • Positive
    Content
    • Staff Service and Friendliness
  • Una atención absolutamente deplorable. No sólo es que no contestan a los emails, sino que ni siquiera te atienden al teléfono. No te confirman la reserva, y si hay problemas te las ve y te las desea con ellos.

    Sentiment
    • Negative
    Content
    • Issues with Room Maintenance
  • The Junior Suite is very comfy and clean. The Staff was very kind and helpful.

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness
  • Great Hotel with big room. Very close to the millennium park. Only thing i don't like is their Historic Preservation Fee that comes with the stay cost. Dont know why they are collecting, please remove that.

    Sentiment
    • Positive
    Content
    • Historic Preservation Fee
  • Had bathtub problems. Waste water did not flow properly. Asked for help, issues have been resolved efficiently within hours.

    Sentiment
    • Positive
    Content
    • Issues with Room Maintenance
  • Fajny , czysty hotel w samym centrum Chicago .Wszędzie blisko.Pokoje duże, łazienka też ok Miła obsługa.Pozdrawiamy Panią Renatę 😜

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness
  • See All Reviews
Sentiment Analysis (of 30 reviews)
74 Net Promoter
Score
Languages (of 30 reviews)
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