Hotel Royal @ Queens: Convenient Location, Spacious Rooms & Friendly Staff
Unlock Key Insights: Hotel Royal @ Queens Customer Feedback Report

Hotel Royal @ Queens: Convenient Location, Spacious Rooms & Friendly Staff

12 Queen St, Singapore 188553

Hotel Royal @ Queens receives generally positive reviews for its convenient location, friendly staff, spacious rooms, and good amenities. Guests appreciate the easy access to public transportation, cleanliness, and comfortable beds. Some concerns were raised about outdated facilities, slow check-in, and occasional pest issues. Overall, the hotel offers value for money and a pleasant stay experience.

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  • Customer Experience Managers
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  • Hotel Investors

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Popular Phrases (of 30 reviews)
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  • Spent the holiday with my family. Very convenient location. Great value for the money. Rooms are spacious and nicely arranged. Friendly staff and hope to come back again.Rooms: Spacious and nicely arranged.

    Sentiment
    • Positive
    Content
    • Value for Money

  • ห้องพักสะอาด ใกล้ห้างสรรพสินค้า หาของกินง่าย ใกล้แหล่งท่องเที่ยว เดินทางสะดวก

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Otel eşyaları eski yenilenmesi gerekiyor. Duşta perde hangi çağda kaldı tavsiye etmiyorum

    Sentiment
    • Negative
    Content
    • Issues with Maintenance

  • ไป 4-5 /04/67 โรงแรมอยู่ใกล้ MRT และร้านอาหารแบบ food court ใกล้ย่าน Bugit shopping ห้องน้ำมีอุปกรณ์ครบ เช่น สบู่ก้อน shower wash, shampoo, หมวกคลุมผม แปรงสีฟัน หวี, หมอน ผ้าห่ม สะอาด มีเตารีด มีหน้าต่าง wifi แรง โดยรวมแนะนำ👍

    Sentiment
    • Positive
    Content
    • Amenities and Facilities

  • Voor een checkin om 7:00 uur ipv 14:00 uur moest ik 120 SGD bijbetalen wat ik nog enigzins begrijp. Dan vervolgens geen ontbijt mogen eten zonder opnieuw bijbetalen is wel spijtig. Nette schone kamer.

    Sentiment
    • None
    Content
    • Value for Money

  • Little bit old.Could be modernised!Rooms: Un peu vieillotte. Rideaux troués. Lumières salle de bains hirs service.Walkability: BonneNoteworthy details: Bien centré à 2-3 arrêts de métro de la Marina

    Sentiment
    • Positive
    Content
    • Issues with Maintenance
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Sentiment Analysis (of 30 reviews)
46 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hotel Royal @ Queens based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel & Tourism Consultants, Customer Experience Managers, Marketing Professionals, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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