Residence Inn Chicago Downtown: Great Rooms & Location, Friendly Staff, Complimentary Breakfast
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๎410 N Dearborn St, Chicago, IL 60654, United States
Residence Inn by Marriott Chicago Downtown/River North garners positive feedback for its great rooms, convenient location, friendly staff, and complimentary breakfast. Guests appreciate the spacious rooms, walkable proximity to attractions, and accessible amenities. However, some concerns were raised about room maintenance and noise levels. Overall, the hotel is recommended for its excellent service, ideal location, and comfortable accommodations.
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Location is great! Right by restaurants and bars within walking distance. The room has a refrigerator and microwave which is convenient for left overs for my fellow foodies. Quick Uber to the Navy Pier and Riverwalk. Also has a decent view of the city. Great location for a short stay.Nearby activities: Navy Pier and RiverwalkWalkability: Plenty of food within walking distanceFood & drinks: Free breakfast and wine available for purchase
Sentiment
Positive
Content
Location and Convenience
We stayed at the Marriott residence last week and the staff and hospitality was awesome. We stayed for two nights and I canโt say enough about the staff and service they were wonderful !! The Marriott Residence Inn will be our go to place to stay on our next trip to the city !!! We canโt wait . Great location !!! I recommend this place for sure . โค๏ธ
Sentiment
Positive
Content
Staff and Hospitality
For a four star hotel it was disappointing, old carpet, dirty floor in the shower, $60/night parking. Bf was included which was nice and great bf.
Sentiment
None
Content
Value for Money
I reserved a suite over a month ago with 2 double beds, a sofa sleeper and a city view. Go to check in around 1pm and was told the room wasn't ready to come back after 4, so we went shopping. Come back around 5:30 and was told the room still wasn't available, that they were trying to get people out of the room. I could wait until the room was available within 1-1/2 or take another room on a lower floor. Since we had to get showered and changed for a play, we took the other room. Was told he wou...
Sentiment
Negative
Content
Room Comfort and Cleanliness
Truly exceptional experience at this property. As a long-time Marriott member, I expect the highest of standards, and this property, and the team involved, pretty much exceeded those standards consistently. From the inital arrival and check-in all the way through to check-out 17 days later, the whole experience was faultless. The team at breakfast, Glenda and Ariel on particular, took great care of guests, were interested in you as an individual, and always had time for a chat. At the other end...
Sentiment
Positive
Content
Staff and Hospitality
Estuvimos de vacaciones en Chicago y nos hospedamos ahรญ. Desde el primer momento nos trataron excelente, fueron muy amables y nos apoyaron en todo, a pesar de mi Ingles que no es muy bueno. Las habitaciones estรกn muy bien y la ubicaciรณn inmejorable y el servicio excelente. Esperamos volver muy pronto a Chicago y nos hospedaremos nuevamente ahรญ
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