Mixed Reviews for Shop Orthopedics: Quality Products vs. Shipping and Customer Service Concerns
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Mixed Reviews for Shop Orthopedics: Quality Products vs. Shipping and Customer Service Concerns

Shop Orthopedics received mixed reviews with customers praising the quality of products, fast shipping, and good customer service, contrasting with complaints about shipping delays, return issues, and poor communication. Some customers were satisfied with their purchases, while others faced challenges with returns and customer service.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Will recommend this shop to everyone

    My order came on time! High quality and fast delivery! Will recommend this shop to everyone.

    Sentiment
    • Positive
    Content
    • Speed of Delivery
    Oct 13, 2020
  • Since I've had issues with the Fuel &…

    Since I've had issues with the Fuel & brake system the manual was the only alternative to try and fix my Cagiva Super City 125 during COVID-19. The manual delivered everything I needed step by step. I made remarkable changes using the manual provided. Very good manual and a helpful experienced online staff that got me going in the right direction, awesome team.

    Sentiment
    • Positive
    Content
    • Product Effectiveness and Satisfaction
    Oct 04, 2020
  • Have a nice day ahead to everyone

    Have a nice day ahead to everyone. Keep safe always. Godbless

    Sentiment
    • Positive
    Content
    • Website Experience
    Sep 16, 2020
  • I bought a brace for my RIGHT arm

    I bought a brace for my RIGHT arm. They had one job, to send me a RIGHT brace. They sent me a brace for my left arm, I ordered a return. They told me I can pay a fee to expedite the return process. I returned their brace, and I have not gotten mine still, after 4 weeks. So i paid 40 dollars, and effectively got nothing out of it. This is during the covid pandemic yes, but i called and email about a dozen times and literally no response. 0/10

    Sentiment
    • Negative
    Content
    • Return and Refund Process
    Jun 16, 2020
  • Order received

    Order received, all well packed, no delays, thank you for worrying about your customers!

    Sentiment
    • Positive
    Content
    • Ordering and Shipping Experience
    May 18, 2020
  • The order was done quickly

    Didn't think I'd need it, but lately I've been starting to worry my back, so I decided to look for something to relieve some muscle tension. The counselor showed me anything that might come in handy. The order was done quickly.

    Sentiment
    • Positive
    Content
    • Product Fit and Size Accuracy
    May 15, 2020
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Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Shop Orthopedics  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Executives, Product Development Specialists, Marketing Professionals, E-commerce Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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