Mixed Reviews for Samsung Galaxy S21 Phone
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Mixed Reviews for Samsung Galaxy S21 Phone

Mixed reviews for the Samsung Galaxy S21 phone, with some customers praising its excellent condition and performance, while others experienced issues such as network connectivity problems and cosmetic damage. Battery life and charging issues were also mentioned. Overall, the phone offers good value for money with its features and performance.

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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  • Sold me defective phone

    Bought this phone and it is completely unusual. It is missing the software for mobile network use. So pissed off because this was a birthday gift for my son. Way to ruin it Amazon. You sent me a phone stating FULLY FUNCTIONAL. LIES!!!!

    Sentiment
    • Negative
    Content
    • Phone Condition
    Sep 09, 2023
  • Great phone at a great price

    This phone looks and works perfectly. It was a nice upgrade from my older phone. The price was also great.

    Sentiment
    • Positive
    Content
    • Phone Condition
    Jul 24, 2023
  • A 600$ phone for under 200$

    As refurbished, looked brand new, many features, like watching MSNBC showed in the video, Bluetooth to connect with my car and talk hands free, still trying to learn how to recognize me by mY finger print. Give me a month and I will master it instead of it mastering me.

    Sentiment
    • Positive
    Content
    • Phone Condition
    May 19, 2023
  • Galaxy s21

    Bought a galaxy s21 t-mobile unlocked refurbished phone on 5/2023. The phone is in excellent condition and activated and works as it should. Very satisfied, well recommended!

    Sentiment
    • Positive
    Content
    • Phone Condition
    May 11, 2023
  • DON'T BUY

    Paid for the "Like New" condition. Refurbished with (no signs of wear on device, no scratches visible from 12 inches away.) What I received had scratched screen and the entire back was rusted and pitted. Definitely not what I paid for.

    Sentiment
    • Negative
    Content
    • Refurbished Purchase
    May 05, 2023
  • Excellent value for the money

    Graphics and response time are excellent.
    It took a few tries to set up the fingerprint reader. It had trouble with reading my fingerprint. Excellent value for my money.

    Sentiment
    • Positive
    Content
    • Phone Condition
    Mar 31, 2023
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Sentiment Analysis (of 30 reviews)
23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Samsung S21 128GB Phantomn Gray T-Mobile (Renewed) : Cell Phones & Accessories based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Professionals, Retail Managers, Customer Service Representatives, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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