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Unlucky Ryanair Customers Share Terrible Experience: Reviews

Headquarters: Ryanair Head Office, Airside Business Park, Swords Ireland K67 Y427

Ryanair reviews: Unlucky customers share their terrible experience with the airline. Special assistance for disabled passengers referred to as 'you specials'. Flight times affected by bad weather. Additional fees for booking from other platforms. Long check-in lines and missed flights. Unruly passenger queues. Cancelled direct flights. Okay flight with uncomfortable seats. Forced bag policies and inconsistent enforcement. Decline in overall experience with derelict airplanes and slow service.

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Custom Date - May 04, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Shocking, horrible, terrible

    Absolutely abysmal. Avoid this airline AT ALL COSTS. Arrived 2 hours early to the airport. Wait in line took an hour and a half to check in because there was only 2 people at the desk taking their sweet time. Everyone got frustrated. Many people missed the flight because the…

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 21, 2023
  • Ok flight

    We travelled for the first time and returned with Ryanair. We needed special assistance which was organised & provided for departures and arrivals. On arriving in Alicante the cabin crew referred to the disabled passengers as "you specials"you can get off the plane now! The…

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 21, 2023
  • RyanAir online verification

    I want to share my experience with other unlucky ryanair customers, who might have the same terrible experience like I did. So, I wanted to travel from Vienna to Madrid with ryanair and bought the tickets from booking.com, something I have done many times without any…

    Sentiment
    • Negative
    Content
    • Booking Experience
    Oct 21, 2023
  • Bad company

    Once upon a time, Ryanair was a fun cheap airline that got you places. Now it's a really unpleasant experience with derelict airplanes, depressed grumpy staff and slow service. What's worse, is that the website is all about selling add-on services. I regrettably booked a car…

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 21, 2023
  • PLEASE REINSTATE DIRECT FLIGHT FROM STANSTED TO DRESDEN

    I love Ryanair, you get what you pay for and without their prices I would not be able to see my son and granddaughter in Germany as often. I travel Stanstead to Dresden about every 6 weeks but now they have cancelled the direct flights. PLEASE BRING BACK THE DIRECT STANSTEAD TO…

    Sentiment
    • Positive
    Content
    • Flight Experience
    Oct 21, 2023
  • Average Ryanair flight

    The flight was okay, we were late only a few minutes, the legroom was enough for this short flight, but the seats are really uncomfortable. For this price, I think it was perfect

    Sentiment
    • Positive
    Content
    • Seat Comfort and Legroom
    Oct 21, 2023
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Sentiment Analysis (of 30 reviews)
-20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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