UNIQLO MY App Reviews: Mixed User Experiences Highlight Performance Issues
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The reviews for the 'UNIQLO MY' app present a mixed bag of user experiences. Many users appreciate the ease of shopping, a good selection of materials, and seamless navigation. However, significant complaints arise regarding app performance, particularly lagging issues after updates, slow loading times, and frustrating navigation errors that reset users to the top of the page. Users also expressed disappointment with payment processing failures and the lack of convenient payment options like Google Pay and Apple Pay. Additionally, some users reported issues regarding online orders not being processed correctly, leading to time wasted in store visits. While the app has strengths, these technical issues have hindered the overall user experience.
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User unfriendly. It will always bring you back at the top screen when you exit from checking on the details of an item. Thus, have to start browsing all over again from the top, scrolling down and clicking on the 'View More' option until you reach where you were. Wasting time and mind you it was soooo slow. I thought it was only on app. Apparently the website is the same. Such lousy system. You need more thorough testing done on the system.
Sentiment
Negative
Content
Navigation Issues
Apr 03, 2025
This app so slow,it keep loading when i want to view cloth.
Sentiment
Negative
Content
App Performance
Mar 02, 2025
Ease of use and navigating the app seamless
Sentiment
Positive
Content
User Experience
Feb 11, 2025
Still same auto logout issue even undestand the security matter. hates the auto logout after didn't open/use it after 2 weeks.
Sentiment
Negative
Content
Navigation Issues
Feb 09, 2025
Material used according to price is worth it, variety to choose.Can do survey according to age their likes and dislikes.
Sentiment
Positive
Content
Product Variety
Feb 02, 2025
Most stupid and lousiest app ever used. Bought clothes online and unable to collect at store twice. Wasting my time and money pay toll and parking. Request for refund also cannot.
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