Popupsmart: User Insights on Functionality and Support
  • 77 users bookmarked
  • Who is this report for?
    • Digital Marketing Managers
    • Web Developers
    • UI/UX Designers
    • eCommerce Managers
    • Customer Support Specialists
Popupsmart: User Insights on Functionality and Support

Unlock Popupsmart User Insights for Enhanced Online Marketing

Popupsmart has received a mix of positive and negative feedback from users. Many praise its user-friendly interface, customization options, and effective customer support, making it a valuable tool for lead generation and email capture on various platforms. Users appreciated its straightforward integration with tools like Mailchimp and GTM, as well as its functionality for targeted campaigns. However, some clients have reported issues with customer service responsiveness and software limitations, such as lacking basic editing features. Despite these concerns, most users express satisfaction with the overall experience and recommend Popupsmart for those looking to enhance their online marketing efforts.

Source: Trustpilot Reviews of Popupsmart 

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Customer Feedback Analysis of Popupsmart 

Uncover the latest insights on Popupsmart from real user feedback. Improve your online marketing with actionable data.

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Custom Date - Mar 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • It is extremely good!

    It is extremely good!I would defo recommend to anyone who wanted a free popup on their website!It's Great ones you've got the hang of it!

    Sentiment
    • Positive
    Content
    • Usability
    Mar 10, 2024
  • Very positive experience

    Very positive experience - been using it for 6 months and just upgraded it - moved on from a different supplier as this was better and cheaper

    Sentiment
    • Positive
    Content
    • Pricing
    Dec 19, 2023
  • User friendly for technically challenged people

    I am not a tech geek or something still, I loved how easy it is to customize popups. The price is fair. New version looks super functional, I will see if it works for my business and update my review soon

    Sentiment
    • Positive
    Content
    • Customization Options
    Oct 19, 2022
  • amazingg

    I've been able to increase my leads with just about 10 minutes of work... Thank you popupsmart!

    Sentiment
    • Positive
    Content
    • Lead Generation
    Jun 08, 2022
  • Miren Vds yo he sido empresario con…

    Miren Vds yo he sido empresario con plantas de Hormigom pero en este momento soy jubilado con 82 años valoro mucho el sacrificio que estan teniendo para poder entendernos, muchisimas Gracias.

    Sentiment
    • Negative
    Content
    • Customer Support
    Apr 19, 2022
  • Low quality product run unprofessionally

    Low quality product run unprofessionally. I wouldn't trust them with my business again.

    Sentiment
    • Negative
    Content
    • Customer Support
    Nov 01, 2021
  • See All Reviews
Sentiment Analysis (limited preview)
72 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Popupsmart  based on online reviews collected from Trustpilot. The analysis helps Digital Marketing Managers, Web Developers, UI/UX Designers, eCommerce Managers, Customer Support Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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