Mixed Reviews for the Polestar App
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Mixed Reviews for the Polestar App

Unlock Polestar App Insights: Enhance User Satisfaction

The Polestar app has been improved with new updates, but still has some issues. It is slow to start, displays errors, and lacks features. However, it now provides updated information, has a virtual key that works (eventually), and allows for checking battery percentage. The app needs further improvements in terms of functionality, such as adding charge rate, dark mode, and remote access to cameras. Overall, the app falls short compared to the high-quality Polestar car.

Source: App Store Reviews of ‎Polestar

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Customer Feedback Analysis of ‎Polestar

Uncover insights from the latest customer feedback on the Polestar app. Improve functionality, connectivity, and user experience.

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Custom Date - Dec 24, 2024
Popular Phrases (limited preview)
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  • Minimal functions

    Tesla has alit more functions in there app. I wish polestar did also such as speed indications. Auto lock and windows functions off the app.

    Sentiment
    • Negative
    Content
    • Missing Features
    Jan 01, 2024
  • iOS 16 requirement

    Please add an option for older operating systems - we shouldn’t have to need a new phone to get the necessary app.

    Sentiment
    • Negative
    Content
    • App Updates
    Dec 03, 2023
  • Version 4 is awesome

    Thanks to the team at Polestar for an awesome update to the app, bringing many long desired features!

    Sentiment
    • Positive
    Content
    • App Updates
    Dec 02, 2023
  • Finally!

    The app finally works reliably! There’s still a long way to go in added functionality, but at least the basic requirement is there.

    Sentiment
    • Positive
    Content
    • App Performance
    Nov 27, 2023
  • This app is impressively awful

    The app pales in comparison to Tesla. Reliability is awful, UI is poorly designed, rarely works. I have no clue how any software developer at Polestar has a job

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 11, 2023
  • Trash

    This app doesn't pair with the car. Doesn't even recognize the car when Bluetooth is already connected.

    Sentiment
    • Negative
    Content
    • Connectivity Issues
    Oct 03, 2023
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Sentiment Analysis (limited preview)
3 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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