Paramount Hotel Times Square: Mixed Reviews Highlighting Room Size, Noise, and Lack of Amenities
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Paramount Hotel Times Square: Mixed Reviews Highlighting Room Size, Noise, and Lack of Amenities

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235 W 46th St, New York, NY 10036, United States

Mixed reviews for Paramount Hotel Times Square show concerns about room size, noise levels, cleanliness, and lack of basic amenities like coffee in rooms. Guests highlight the great location, friendly staff, but criticize the old facilities, slow elevators, and issues with room maintenance. Complaints include hidden fees, small rooms, noisy AC, and a lack of proper customer service. Some guests find the hotel overpriced for what it offers, while others appreciate its value and proximity to Times Square.

Source: Google Business Reviews of Paramount Hotel Times Square

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Customer Feedback Analysis of Paramount Hotel Times Square

Uncover key insights from mixed reviews of Paramount Hotel Times Square with our detailed analysis report.

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  • pictures on website were misleading, in person it does not look like that at all.. it was a very small room. not at all what i expected. service was not great. do not recommend.

    Sentiment
    • Negative
    Content
    • Room Size and Space

  • The infrastructure of the hotel and the room are good, the location is excellent but it is impossible to sleep, the sound insulation from outside to inside the room is simply horrible, I spent the night without sleeping.

    Sentiment
    • Negative
    Content
    • Noise Levels and Insulation

  • For the price and location it’s a great option for a trip to NYC. Staff is great and very friendly.

    Sentiment
    • Positive
    Content
    • Staff Service and Friendliness

  • Staff were friendly, but the room was very dark and dull with an ugly view out of the window. Beds were comfy though and room seemed clean.

    Sentiment
    • Negative
    Content
    • Room Cleanliness

  • Great place to stay! So close to Times Square. Will definitely visit again!

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Small rooms but that’s anywhere in NYC. Great locations just steps from Time Square.Rooms: Tiny rooms

    Sentiment
    • Positive
    Content
    • Room Size and Space
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Sentiment Analysis (limited preview)
-16 Net Promoter
Score
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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