Panarottis App Issues and Frustration
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Panarottis App Issues and Frustration

The Panarottis app is not functioning properly, with many users experiencing issues such as not being able to log in, the app getting stuck on loading screens, and payment problems. Despite some positive reviews about the food and service at specific branches, the overall consensus is that the app needs improvement and is causing frustration for customers.

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • panarottis at carnival is sooo professional and friendly...their food there are prepared by love and it tastes different from other branches. I enjoy my time there and love it. Great service and best food, compliments to the chefs I wish u well guys

    Sentiment
    • Positive
    Content
    • Service and Food Quality
    Nov 28, 2023

  • This app hasn't worked for a couple of weeks. Just gets stuck "loading". No longer able to order, view profile or vouchers make use of any features that would be tied to your profile Update: Still waiting for app support but in the mean time I have determined that reinstalling the app has no effect, but clearing the the app Cache and Data, does seem to reset it so that it is functional again.

    Sentiment
    • None
    Content
    • App Not Working
    Nov 23, 2023

  • I can not open my old app now signed on to new and still nothing. From myside l am connected to wi Fi. ??????

    Sentiment
    • Negative
    Content
    • Login Issues
    Nov 23, 2023

  • App hasn't been working for weeks, constantly stuck on a loading screen. Cannot view my points, my membership or even check any specials. Lost out on receiving points last week because of this. Highly disappointing.

    Sentiment
    • Negative
    Content
    • App Not Working
    Nov 14, 2023

  • App not responding. It's still showing the previous order from 2 weeks ago as accepted. I cannot order again

    Sentiment
    • Negative
    Content
    • Ordering Problem
    Nov 03, 2023

  • The app's payment system is broken! After placing an order and paying, the order was not processed even though the money was deducted from my bank account. The long tedious process to claim a refund via customer care has been a nightmare. Avoid this app and company like the plague.

    Sentiment
    • Negative
    Content
    • Payment Issue
    Oct 20, 2023
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Sentiment Analysis (of 30 reviews)
-27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Panarottis: Takeaway & Rewards - Apps on Google Play based on online reviews collected from Google Play. The analysis helps App Developers, User Experience Designers, Digital Marketers, Product Managers, Customer Service Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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